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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

January 19, 2023

Excellent service from Marina, as usual. My car was ready and waiting when I arrived for pick up More

by woodburyhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know that you were pleased with our team's hard work during your visit at Dirito Brothers Walnut Creek Volkswagen. Have a fantastic day and thank you for the 5-Star rating.

January 19, 2023

Dealer was very clean and all employees helped me from the arrival to my exit for my service More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2023

Sean was helpful and knowledgeable The whole experience was pleasant.everyone was cheerful and polite. More

by LARSENPARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts guy
Jan 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great rating. Here at Dirito Brothers Walnut Creek Volkswagen, we strive for a high level of customer satisfaction every time our customers come into our dealership. Please don't hesitate to reach out if there's anything more, we can do.

January 18, 2023

Gus did a great job getting the car we wanted under fast moving circumstances! He is always quick to get back to us with questions. More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing to see our Sales Team here at Dirito Brothers Walnut Creek Volkswagen; your kind review truly made our day, Pete. It is exciting to see our team did such a great job with getting you the car you wanted. Congratulations on your vehicle purchase and happy driving.

January 16, 2023

Sean (Service Advisor) was extremely professional, efficient, good follow-up when my car was ready. More

by NANCYCLARK1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are glad to see that our Service Team at Dirito Brothers Walnut Creek Volkswagen gave you a professional experience. We hope you continue to choose us for all of your automotive needs.

January 16, 2023

Francisco was helpful, polite, even charming. Every one at Dirito is very polite and friendly. They are experts in customer service...an increasingly rare thing in todays marketplace! More

by jldinkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We are so pleased to learn how helpful, polite, friendly, and charming our team was, and that you had a superb experience with us. A sincere thanks for sharing your feedback, and for choosing Dirito Brothers Walnut Creek Volkswagen. All the best.

January 15, 2023

Good service, fast and effiecient . I'll be back for the new car and service. More

by nguyen94103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen wants to thank you for your outstanding review and 5-star rating. We strive to provide timely and satisfactory service, and we look forward to assisting you again in the future.

January 15, 2023

Nanika is knowledgeable and great! No pressure from the finance guys too. I would recommend Dirito to anyone. More

by MHLUTTRELL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Jan 17, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen thanks you for your wonderful review. We are so glad that our team provided a great experience, and we truly appreciate your recommendation. Have a nice day.

January 11, 2023

I worked with Service Manager Francisco on 1/6/23. His service provided was very good and the work done was fantastic. Thank you. More

by dario_clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco, Tim Luong
Jan 12, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive review and for trusting us with your vehicle. We are excited to read that our Service Team had provided an enjoyable experience. We are here if you need any further assistance at (loc}.

January 11, 2023

Sean at Dirito has been great to deal with when it’s time for getting serving or work done on my VW More

by TURTLE808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for giving us a 5-star review. The welcoming team of Dirito Brothers Walnut Creek Volkswagen will be waiting to welcome you on your next visit.

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