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Diamond Honda

City of Industry, CA

4.8
1,200 Reviews
Call Dealership (626) 709-4347
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17525 E. Gale Avenue

City of Industry, CA

91748

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1,200 Reviews of Diamond Honda

February 10, 2023

Zach help me with my tire when I had a nail. Very friendly and fast advisor. Excellent More

by R.MURATALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Nelson, Joyce Helmer
Report | Print
Feb 14, 2023 -

Diamond Honda responded

We're glad to hear our service team helped get you in and out quickly!

February 10, 2023

Great place, great people! The cars are a bit expensive, but what can you do. More

by LUISC7076
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Ortega, Rafael Gonzales
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thanks, Luis! Thank you for choosing Diamond Honda!

February 10, 2023

Excellent service, they made sure that the work completed and the customer was satisfied with service. More

by jjc1317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Glad to hear it! Thank you for taking the time to leave us a review.

February 10, 2023

Very nice people and a really great experience. Enjoyed working with Alex in sales and Mason in Finance. More

by DKOSHKARIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cheng, Mazen Dakdouk
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thank you! We're so happy to hear you had a great experience at our store.

February 10, 2023

I’m a big fan of customer service and advisers helping customers. Always trying to be up sold on service. Honor your company coupons. Each adviser Chargers different prices on services like oil change and More

by Honda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The adviser who check me in is not listed
Report | Print
Feb 14, 2023 -

Diamond Honda responded

We're sorry to see that you didn't have a positive experience at our store. Our prices are the same regardless of which service advisor you choose, and we'll always honor the current coupons up on our website (though we cannot combine multiple offers). If you think we made a mistake on your invoice, please don't hesitate to reach out and we will take a look and make things right. We wish you the best.

Feb 14, 2023 -

Honda123 responded

Thank you for follow up. I'm only sharing about my previous experience. Best,

February 10, 2023

Paid for tire rotation and looks like rotation was not performed. Followed up with service and took a week to get back to me. More

by ADAMYSAIS
Recommend Dealer
No
Employees Worked With
Can’t remember name
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Hi Adam, We're sorry to hear that you didn't have a positive experience at our store. We're looking into this to see what went wrong so that we can make sure it doesn't happen again. Thank you for bringing it to our attention.

February 10, 2023

Joanne was very nice and super helpful. She was quick to respond and updated me about my car status very quickly. More

by JADENTMERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thanks, Jaden! We'll pass on the compliments to Joanne.

February 09, 2023

The sales dept. has always been good to work with after three cars purchased there. Servive dept. is fast and keeps your car clean. More

by GOLDENROD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Wong, Alan Chan
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thank you for your loyalty to our store!

February 09, 2023

Once my part was received everything was smooth sailing. Thank you for the Lyft ride to pick up my car. More

by nataliecaudillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thanks, Natalie! We're glad we could help.

February 09, 2023

team was ready. fast and quick. great customer service and good feedback as to what the vehicle needs. More

by ELIZABETHE1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
Report | Print
Feb 14, 2023 -

Diamond Honda responded

Thanks, Elizabeth! We're glad to hear your experience was fast and smooth!

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