
Diamond Honda
City of Industry, CA
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1,200 Reviews of Diamond Honda
This was absolutely the quickest, easiest, and smoothest car buying experience that I ever had…..and they offered the BEST price out of several dealers that I approached. I have to personally thank Bri car buying experience that I ever had…..and they offered the BEST price out of several dealers that I approached. I have to personally thank Brian, Jerry, Robert, and Rafael for their friendly, professional, and exceptional customer service. I had an impacted schedule and they were able to tune in on that and they expedited everything. We quickly came to an agreeable price (I did know what I wanted and what I was willing to pay prior to talking with them), but after that they quickly had the paperwork ready, and I swear that I was out the door in 20 minutes with a new car. Diamond Honda has earned a loyal customer. Thank you again! More
Top tier service. No pressure, very respectful of time and budget goal. They have earned my return business. Don’t wast your time with other dealerships. No pressure, very respectful of time and budget goal. They have earned my return business. Don’t wast your time with other dealerships. More
The two cars that I came down to look at each had interior damage that was not previously disclosed before I made the 4+ hour drive to choose between one off the vehicles. Had I known about the damag interior damage that was not previously disclosed before I made the 4+ hour drive to choose between one off the vehicles. Had I known about the damage, I wouldn’t have ever considered the vehicles. Given that I was driving 8+ hours total to get a car, I decided to make the best of it and go with one of the vehicles. Little did I know, the passenger side door is making a clicking noise, which was not disclosed. The salesman always opened that door when we were viewing the car, so I didn’t notice this issue until I got home. Now I’m hearing that Honda’s “bumper to bumper” warranty won’t cover the damage to the car that was already there. They told me to drive 4 hours down to LA again so they could look at it instead of offering any kind of other option. I feel mislead and taken advantage of. More
The sales team needs additional training in car details, sales, including ethics. They will give you false information and hurry you up to step inside for the deal. sales, including ethics. They will give you false information and hurry you up to step inside for the deal. More
All personnel were extremely helpful and provided knowledgeable information regarding the vehicle of my interest. It was a stress free experience and I will continue working with them in the future. knowledgeable information regarding the vehicle of my interest. It was a stress free experience and I will continue working with them in the future. More