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Diamond Honda

City of Industry, CA

4.8
1,200 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,200 Reviews of Diamond Honda

February 09, 2023

Since I purchased my Honda Civic 2012 here I have had all service and maintenance done here at the Service Department; and have always been very satisfied with the customer service and communication; they al More

by LINDYD700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Zupic
Feb 14, 2023 -

Diamond Honda responded

Thank you for your loyalty to our store. We appreciate it, and we look forward to helping you pick out a new Honda soon!

February 09, 2023

Joanne is fantastic, however my vehicle continues to have issues with radio/electrical. I have been told nothing can be done and that Honda is working on it. Vehicle rides very rough especially when going th More

by ZULMANQUIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Feb 14, 2023 -

Diamond Honda responded

Thank you for letting us know your concerns. We're looking into this further to see what we can do. And we're happy to hear that Joanne has taken such great care of you!

February 09, 2023

My problem is taken care of, oil change and A1 service provided. My service technician Zach was excellent in explaining everything I needed. More

by SKDIXON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 14, 2023 -

Diamond Honda responded

Thanks for visiting our store! We appreciate the great review.

February 08, 2023

Rowland was super helpful and friendly. I didn’t feel pressured to buy my car and he actually took his time and helped me out. Best customer service ever More

by DYNASTY1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rowland
Feb 14, 2023 -

Diamond Honda responded

Thank you! We'll pass on the compliments to Rowland.

February 08, 2023

Excellent customer service, very friendly. Joanne Martinez went above and beyond to make sure I was taken care of, she’s a professional with a positive attitude. More

by CARSCOTLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Feb 14, 2023 -

Diamond Honda responded

Thank you! We'll pass on the compliments to Joanne!

February 08, 2023

Great customer service, helpful and efficient service. Ming was very courteous. Thank you for your help. More

by GCHUI88
Recommend Dealer
Yes
Employees Worked With
Ming
Feb 14, 2023 -

Diamond Honda responded

Glad to hear it! If there is anything more we can do so that you have a 5-star experience next time, please let us know.

February 07, 2023

Great customer service, friendly, and helpful staff. Jae was very knowledgable about the vehicle I was interested in and provided me all the information and pricing I needed to know. More

by SCOTTLEE3447
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben, Jae Lee
Feb 14, 2023 -

Diamond Honda responded

Thanks, Scott! If there is anything more we can do so that you have a 5-star experience next time, please let us know.

February 07, 2023

Grateful for all of Claudia’s help. She truly went above and beyond for me and was constantly updating me about my vehicle More

by NESSANGELIQUE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Corona
Feb 14, 2023 -

Diamond Honda responded

That's what we like to hear! Thank you for choosing Diamond Honda.

February 07, 2023

Fast, efficient service. I walked in without an appointment and was helped right away. Thank you. More

by SOLIS330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Doughton
Feb 14, 2023 -

Diamond Honda responded

We're glad we could help! Thank you for coming in.

February 07, 2023

Mr. John Ma/Ms. Joanne provided such excellent service. Both were very courteous and will surely come back for future services. Thank you! More

by DARIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN MA, JOANNA
Feb 14, 2023 -

Diamond Honda responded

We're happy to hear you had such a positive experience at our store! We certainly hope to see you again.

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