Del Toyota

Great experience working with Kevin again. This is our second lease with him and we even referred him to a family member for a lease as well. He made the process easy based on available inven This is our second lease with him and we even referred him to a family member for a lease as well. He made the process easy based on available inventory and a good monthly payment. More

Excellent service, All was done on time while I waited. Nice service area and waiting room. Thanks Nice service area and waiting room. Thanks More

excellent service, very good people and always trying to help you get the best for you help you get the best for you More

Excellent team! Kyle (Sales), Mitch (Finance) and Antony (Tech assistant), everyone I interacted with was on their A-game. Quick, efficient and pleasant process over Kyle (Sales), Mitch (Finance) and Antony (Tech assistant), everyone I interacted with was on their A-game. Quick, efficient and pleasant process overall, will definitely come back for my next Toyota! More

Simply the best Toyota dealership on the East Coast hands down. Very straight shooters in a dog eating dog industry. down. Very straight shooters in a dog eating dog industry. More

MY SALES PERSON, STEVE IS AWSOME AND VERY HELPFUL AND ON POINT WITH EVERYTHING I NEEDED TO MAKE THE ENTIRE PROCESS VERY EASY. GREAT TO DEAL WITH. POINT WITH EVERYTHING I NEEDED TO MAKE THE ENTIRE PROCESS VERY EASY. GREAT TO DEAL WITH. More

When I first inquired about paying off my lease and then just purchasing the car, I was met with such a condescending tone. When I actually spoke to someone and said, would it be possible to negotiate a low just purchasing the car, I was met with such a condescending tone. When I actually spoke to someone and said, would it be possible to negotiate a lower amount since I’m paying in full in cash I was met with verbatim absolutely not. We don’t make any money off of used cars. We only make money off of brand new cars. This is such a bad taste in my mouth as a customer. I can honestly say I will probably never buy another vehicle from Deltoyota because of my experience. My first experience leasing his car was amazing. Connor was amazing. He was so kind he was. Patient explained everything to me. But when I went to turn in my car and actually wanted to purchase my car , I was basically dismissed. I wanted to know more information about the terms and conditions and the way I was spoken to was so condescending. I actually had the salesman on the line on speaker and my friend was sitting next to me and she just noted to me. She was like is it just me or is he being so rude? And I really felt like I wasn’t treated in a way that was Conducive to customer service or the fact that I have been a loyal customer for the past two years. When I got to the dealership, the first thing that the sales person asked me was did you wire the money. I said I didn’t wire the money because I have not seen any of the terms. In addition I have not seen a contract. I’m not gonna wire $20,000 and have no idea what I am . The sales person said to me in such a tone that I was immediately turned off from this. “Well the wire needs to be done before 2pm so it needs to be done”. I knew this and I said I understand but I have not seen any terms or conditions or any type of paperwork. No one in their right mind would just transfer 20k and not know what they’re paying for. Once I wired the money after reading the paperwork, I didn’t see that salesman again until he said finance is ready for you. No kindness at all. I didn’t see that salesman again until I went to find him and said is there anything else I need to do? And he said no. This man didn’t even look up from his computer to make eye contact with me. I have never been treated with such bad customer service in my life. I felt as is I was an annoyance to this person. I don’t know if it’s because I am a woman or what. But the way he talked to me made me never want to buy a vehicle here ever again. The only redeeming part of this experience was the gentleman in the service department he made conversation with me and my kids. He was kind and patient. More

Javier is amazing seller he do amazing job I'm glad to meet him th meet him th More

It was a simple fix. Tire pressure sensor detected low pressure in my spare tire. Would have never thought of that. I also think that you and most of corporate America se Tire pressure sensor detected low pressure in my spare tire. Would have never thought of that. I also think that you and most of corporate America send out too many surveys. This was a simple fix, you did it, and now I have to write an essay on how great your service was. Can you stop asking so manty surveys? More

Adrian and the crew at Del are top notch. They make car buying an enjoyable experience. Great selection, value and too notch team. They make car buying an enjoyable experience. Great selection, value and too notch team. More