Matt Johnson

Del Toyota responded

Delighted to receive such a positive review, Crystal! We truly appreciate your kind words about Susan and are glad to hear that her welcoming and organized approach made a positive impact on your experience at Del Toyota. Our team strives to provide great service, and it's always rewarding to hear feedback like yours. We look forward to seeing you again soon! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a satisfying experience with our service team at Del Toyota. Our employees strive to provide polite and responsive service, and your encouragement motivates us to keep up the good work. Looking forward to seeing you again soon! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Del Toyota, and that we could take care of your inspection, oil change, and tire rotation promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your kind words! We truly appreciate your feedback about our sales and service at Del Toyota. It’s wonderful to hear that our dedication to teamwork and service shines through. We look forward to seeing you again soon! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your kind words, Juna! We truly appreciate your positive feedback about your experience at Del Toyota. It's great to hear that our team provided you with fantastic customer service and timely updates. We look forward to seeing you again for your future service needs! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your review, Charlene! We appreciate your kind words about our customer service and communication. It’s great to hear that we could accommodate you on short notice. We look forward to seeing you again at Del Toyota! Sincerely, Del Toyota Team

Del Toyota responded

We’re sorry you feel this way, as that is never our intention. Your concerns were taken seriously, and the vehicle was driven by our technician, shop foreman, and Service Director, but we were unable to duplicate the condition. We also invited you to test drive the vehicle with our foreman; however, that visit did not go as intended, as you were understandably frustrated and the driving became aggressive to the point our foreman exited the vehicle for safety. We are willing to continue assisting you and want to address your concerns, but ask that future visits remain safe and respectful so we can properly evaluate the vehicle. Please reach out to coordinate another visit. Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your wonderful review, Lorraine! We’re thrilled to hear that you consistently receive excellent service at Del Toyota. Our team takes pride in being courteous, receptive, and professional throughout your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Del Toyota Team

Del Toyota responded

Thank you for sharing your experience, Iver. We understand that the loan process and vehicle condition left you feeling frustrated. At Del Toyota, we aim to provide clear information on financing and ensure vehicles are properly prepared for delivery. Your feedback helps us review how we communicate loan details and inspect vehicles before purchase. Please feel free to reach out to us directly if you’d like to discuss this further. We are committed to supporting customers with accurate information and thorough service. Sincerely, Del Toyota Team

Del Toyota responded

Thank you for your feedback, Senthilraja! Your comments about our service and labor charges are greatly appreciated, and your perspective will help us continue improving at Del Toyota. If you have any further questions or concerns, please don’t hesitate to reach out. We look forward to welcoming you back soon! Sincerely, Del Toyota Team