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Del Toyota

Thorndale, PA

Overview
Employees
Reviews
Vehicles
4.7
6,792 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,792 reviews

May 16, 2025

Ant was great, made me feel at ease and comfortable to ask questions but explained things so well I didn’t have many. He was a joy to work with! He took all of the guess work out of it for me and I loved More

by Cmlcnc6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Del Toyota responded

Thank you for the wonderful review! We're thrilled to hear you had such a positive experience with Ant at Del Toyota. It's great to know he made you feel comfortable and helped clarify things for you. We appreciate your kind words and hope to see you again soon! Sincerely, Del Toyota Team

May 15, 2025

The dealer couldn’t resolve my problem - I asked for escalation to the Toyota software engineering team and they said “we’re not allowed to contact them.” More

by FHAEUSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Del Toyota responded

Thank you for your feedback. We understand how frustrating it can be when a concern isn’t easily resolved, and we appreciate the opportunity to clarify. You requested to speak directly with Toyota’s software engineering team, and we explained that this is not something customers or dealerships are permitted to do. Toyota engineers do not take direct calls or requests. Instead, we must follow established diagnostic and support procedures. In this case, we have followed those procedures; however, since we were unable to verify or duplicate the concern, the issue could not be escalated further to engineering. That said, we did escalate your concern through the appropriate internal channels, involving both Toyota’s Technical Support team and our Toyota Field Technician. We also offered the option to contact Toyota Customer Relations directly at (800) 331-4331 if you would like to provide additional feedback or request further review. We remain committed to supporting you and will continue to assist in any way we can within the structure Toyota has in place. Sincerely, Del Toyota Team

May 12, 2025

Everything was done well and efficiently I trust Del to keep my car running safely More

by Alan.Freyer
Recommend Dealer
Yes
Employees Worked With
Idr
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May 13, 2025 -

Del Toyota responded

Thank you for your wonderful review, Alan! We're glad to hear that everything was done well and efficiently for you. Your trust in Del Toyota means a lot to us, and we're committed to keeping your car running safely. We look forward to seeing you again for your future needs! Sincerely, Del Toyota Team

May 11, 2025

I have no problem with service. I think the sales department could do a better job More

by leogood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Del Toyota responded

Thank you for sharing your feedback with us. We are glad to hear that you are satisfied with our service, but we appreciate your input regarding the sales department. We strive for continuous improvement at Del Toyota, and your comments help us achieve that. If you have any specific suggestions or experiences you'd like to discuss, please don't hesitate to reach out. We value your insights! Sincerely, Del Toyota Team

May 11, 2025

The best service and friendly atmosphere and knowledgeable. Super service. I would like to see this team again. More

by 1542DLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the service and atmosphere at Del Toyota. Our team looks forward to serving you again in the future. Don't hesitate to reach out if you need anything! Sincerely, Del Toyota Team

May 09, 2025

Adrian was my salesman and I couldn’t have asked for a better salesman. And the entire experience was excellent. More

by Cvenezia6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I signed papers with Kevin and he was very, very nice
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May 09, 2025 -

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that Adrian provided you with such a wonderful experience at Del Toyota. We pride ourselves on delivering excellent service, and it's always rewarding to know our team is making a positive impact. We look forward to seeing you again soon! Sincerely, Del Toyota Team

May 08, 2025

Advisor was very helpful in figuring out the issue and resolved it. Also resolved the recall issue for battery. More

by SJARECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Del Toyota responded

Thank you for your review! We're glad that our advisor was helpful in figuring out the issue and resolving your battery recall. At Del Toyota, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

May 07, 2025

It was nice that I got to talk directly with the mechanic and discuss issues/solutions. Other personnel were nice and helpful too. More

by Chswisler
Recommend Dealer
Yes
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May 07, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had the opportunity to speak directly with the mechanic and that our team at Del Toyota was nice and helpful. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again soon! Sincerely, Del Toyota Team

May 07, 2025

Adrian was fabulous to work with and we greatly appreciate his excellent care and thoughtfulness to expedite the purchasing process. Overall, a highly positive experience with the entire Del Toyot More

by HOALUUTRAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Del Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience with our Del Toyota team and that Adrian was able to assist you effectively. Your kind words about our service mean a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Del Toyota Team

May 07, 2025

Excelente muy buen servicio, amabilidad y confiabilidad. Servicio muy profesional. Recomiendo al 100% a JOHN CI More

by YOSELIN43910
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
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May 08, 2025 -

Del Toyota responded

¡Gracias, Yoselin! Nos alegra saber que disfrutaste del excelente y profesional servicio en Del Toyota. Agradecemos tu recomendación y esperamos verte pronto. Sincerely, Del Toyota Team

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