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Del Toyota

Thorndale, PA

Overview
Employees
Reviews
Vehicles
4.7
6,961 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,961 reviews

September 12, 2025

I had an issue that was resolved at a tio management level. Be careful. Overall satisfied More

by THOMASEELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2025

Del Toyota was great! Would definitely recommend them! Our salesman, John Norris, was outstanding! He was very knowledgeable! More

by trimar2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in Finance
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Sep 12, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Del Toyota and that John was able to assist you with his knowledge. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Del Toyota Team

September 12, 2025

Very pleased with the response and pleasant communication I have experience. Susan has been thorough with excellent knowledge and she cares. More

by ROBERTFLEMING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Del Toyota responded

Thank you for your kind word, Robert! We're thrilled to hear that you had a great experience with Susan at Del Toyota. Her thoroughness and care for our customers are truly appreciated. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

September 12, 2025

Efficient, professional, reliable, timely, thorough, convenient, affordable, transparent, courteous, clean, prompt, routine, hassle-free, trustworthy, quick. More

by keeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Del Toyota responded

Thank you for the fantastic review, Keeza! We're thrilled to know you had an efficient and hassle-free experience at Del Toyota. Your kind words about our professionalism and reliability mean a lot to us. We look forward to serving you again in the future! Sincerely, Del Toyota Team

September 11, 2025

Darren was incredibly helpful and knowledgeable about the new 4Runner. Purchasing the new 4Runner very extremely pleasant. More

by duaneboyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
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Sep 12, 2025 -

Del Toyota responded

Thank you for your fantastic feedback, Duane! It's great to hear that Darren provided you with exceptional service and made your experience purchasing the new Toyota 4Runner so pleasant. We appreciate your kind words and hope to see you again at Del Toyota soon! Enjoy your new vehicle! Sincerely, Del Toyota Team

September 09, 2025

I was there to fix my emergency brake sensor. They charged me $1,090 and told me that would fix my problem. When I picked up my car, it still had the same problem. I took it back and they told me More

by rosa08101995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Del Toyota responded

We understand your frustration and appreciate the opportunity to clarify. As soon as our team discovered that the root cause of your concern involved underlying body damage, we explained that this repair would require a body shop. Unfortunately, that was only evident after we replaced and programmed the sensor. The impact not only caused hidden body damage but also left the sensor itself faulty, which is why replacement was necessary. While the body damage prevented the new sensor from fully resolving the issue, we have already offered to reprogram it for you at no additional cost once those body repairs are completed. We truly regret the inconvenience you experienced and the time your vehicle was down, and we remain committed to helping you get this resolved. Sincerely, Del Toyota Team

September 09, 2025

Service and communication great, valet no show, I had to wonder the lot to find car. More

by jathomas34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan
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Sep 12, 2025 -

Del Toyota responded

Thank you for your feedback and for recognizing our service and communication. We sincerely apologize for the inconvenience you experienced with valet not being available and having to locate your vehicle on your own. That’s not the experience we want for our guests, and we’ll be addressing this with our team to ensure it doesn’t happen again. We appreciate your understanding and the chance to improve. Sincerely, Del Toyota Team

September 09, 2025

Great communication. Friendly and inviting. Easy buying process. Would recommend to other family and friends. More

by tim970
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Del Toyota responded

Thank you for your wonderful feedback, Tim! We're thrilled to hear that you experienced great communication and found our buying process easy at Del Toyota. Your recommendation to family and friends means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Del Toyota Team

September 09, 2025

Darren was incredibly efficient and knowledgeable with the entire process . He got me the best price and very responsive More

by duaneboyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Brown
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Sep 09, 2025 -

Del Toyota responded

Thank you for your wonderful review, Duane! We’re so glad to hear that you found Darren to be efficient and knowledgeable, and that you received such great pricing. Your satisfaction is our priority at Del Toyota, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Del Toyota Team

September 09, 2025

We recently moved to the area. This was our first time at this dealership. All were very courteous and helpful. More

by Twin31258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill
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Sep 10, 2025 -

Del Toyota responded

Thank you so much for choosing Del Toyota for your first visit! We're pleased to hear that you found our team courteous and helpful. We look forward to serving you again in the future. Please don't hesitate to reach out if you need anything! Sincerely, Del Toyota Team

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