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Del Toyota

Thorndale, PA

4.7
6,667 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,667 reviews

February 21, 2025

Son efectivos en ayuda y más que todo un buen servicio al cliente del uno al diez le doy un 10 More

by GAMEZJOSE047
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEXANDER CONA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Del Toyota responded

¡Gracias por tu excelente reseña! Nos alegra saber que tuviste una gran experiencia con nosotros en Del Toyota y que nuestro servicio al cliente fue de tu agrado. Te invitamos a regresar cuando desees y a compartir tu experiencia con otros. ¡Esperamos verte pronto! Sincerely, Del Toyota Team

February 21, 2025

Great customer service. Always a pleasure working with this dealership as they make the process very easy. More

by mvgarcia01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Abbattista
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

The automobile service was completed on time, which I appreciated. However, I encountered an issue after picking up my car. As soon as I drove home, I noticed that there were oil stains on the rear seat. More

by RAJSREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Del Toyota responded

Thank you for your feedback. We appreciate you bringing your experience to our attention. We understand the importance of maintaining a clean environment while servicing your vehicle and assure you that your concerns regarding the oil stains on your rear seat will be addressed to improve our standards. If you wish, please feel free to reach out to Del Toyota directly to discuss this matter further. We value your trust and strive to make your next visit a better experience. Sincerely, Del Toyota Team

February 20, 2025

Everyone we work with in the first service mgr,sales team and especially Joe the Valet were so helpful. More

by SBRADFORD285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Del Toyota, especially with Joe and our service and sales teams. Your kind words motivate us to keep providing the best service possible. We look forward to seeing you again soon! Sincerely, Del Toyota Team

February 17, 2025

It was my first time with Del Toyota. I called them about a Tundra that I saw online and they gave me the info that I was looking for. When I got to the dealership, I was lead to the sale More

by goosehunter1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Del Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with Mike and that you found the Tundra you were looking for at Del Toyota. Enjoy your new ride, and we look forward to seeing you again soon! Sincerely, Del Toyota Team

February 17, 2025

this was a second trip to service after an unpleasant first trip, the second time was MUCH better with the help of Matt & Liz. More

by kelly_ellingsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Albino
Feb 19, 2025 -

Del Toyota responded

Thank you for sharing your experience with us, Kelly. We're glad to hear that your second visit to Del Toyota was much improved, and that Matt and Liz were able to assist you effectively. We appreciate your feedback and look forward to providing you with excellent service in the future. Please don't hesitate to reach out if you need anything else. Sincerely, Del Toyota Team

February 15, 2025

Aiden and the entire staff at Dell Toyota could not have been any friendlier, and they made the entire sales experience of breeze. I would highly recommend them to anyone looking for a car used or new. Defi More

by tricountyprovisions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden eisenhart
Feb 15, 2025 -

Del Toyota responded

Thank you so much for your kind words! We are thrilled to hear that Aiden and our team at Del Toyota made your sales experience smooth and enjoyable. Your recommendation means a lot to us! We appreciate you taking the time to share your experience and look forward to assisting you or anyone you send our way in the future. Safe travels in your new vehicle! Sincerely, Del Toyota Team

February 15, 2025

Had to pick up my second key. Service was great. Matt told me how long it would take to get the key programed. It was actually faster. Great service advisor and checkuout was a br More

by JRENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Del Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Del Toyota was positive and that Matt was able to provide you with great service while getting your second key programmed. We appreciate your kind words about our team and the checkout process. We look forward to serving you again in the future! Sincerely, Del Toyota Team

February 15, 2025

Devin and Brian were knowledgeable about the cars - we found them both friendly and not pushy when we were deciding to buy the new car. More

by charlottemuller224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lieberman
Feb 16, 2025 -

Del Toyota responded

Thank you for taking the time to leave a review, Charlotte! We're thrilled to hear that Devin and Brian made your experience at Del Toyota enjoyable and informative. Our team strives to provide friendly and non-pushy service, and it's great to know they achieved that during your visit. We look forward to seeing you again for your next car needs! Sincerely, Del Toyota Team

February 13, 2025

A simple misunderstanding led to an issue, but the dealership stepped up and went 100% above and beyond to fix the problem. In the end I was very satisfied with the outcome. More

by csguiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Del Toyota responded

Thank you for your kind words! We're glad to hear that, despite the initial misunderstanding, our team at Del Toyota was able to go above and beyond to resolve the issue for you. Your satisfaction is our priority! We appreciate your feedback and hope to see you again soon for any of your automotive needs. Sincerely, Del Toyota Team

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