Del Toyota

The overall dealership experience was positive. I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I uti I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I utilized the trade value tool on the del Toyota website which provided me an initial estimate I was Happy with and understood was based on the car being what I described. I was confident that I accurately described the condition of my car and that as long as no issues were discovered during the appraisal in person the estimated offer provided to me using the del Toyota trade offer tool is what I expected (31372).I was disappointed to find out that the trade offer presented to me was not realistic at all since the used sales car manager said the highest they could even offer was 30400. this is regardless of the car’s conditions. I realized that the offer provided to me online didn’t matter. I felt as if the number offered online by del Toyota is really provided to entice customers to come in and the dealership has no intention of possibly giving the offer online regardless of the condition. This seems like a very untruthful tactic and am quite disappointed. I expressed my concerns to the sales men and financial manager and was told that the Kelley blue book tool linked to the del Toyota website is never accurate and than another auction tool is what is used to appraise the car. If this is the case del Toyota should remove this tool from their website rather than allowing customers to utilize it only to get them into the dealership with the hopes of receiving that offer. More

I had a great experience at Del Toyota! From Alexis to Adrian who helped me find the best car, and Brian who helped me with all the ins and outs of the tech. Great team, and an overall easy From Alexis to Adrian who helped me find the best car, and Brian who helped me with all the ins and outs of the tech. Great team, and an overall easy experience! More

The entire staff are absolutely professional. There was no hassle or pressure to buy, and we were able to work out exactly what we wanted There was no hassle or pressure to buy, and we were able to work out exactly what we wanted More

All I ask at the onset of the purchase was to be informed of the movements of my vehicle during the lengthy shipping process and subsequent modification. I had to initiate every phone call except fo informed of the movements of my vehicle during the lengthy shipping process and subsequent modification. I had to initiate every phone call except for the one where the sales rep would receive their commission. The cars exterior was dirty upon delivery. Pedro was great but I didn’t see any of the financing information or costs of the vehicle, other than our monthly payment amount. My fault that I didn’t ask for it but it should have been provided, I can only hope we didn’t pay for anything we didn’t want. I was not impressed with the experience but we do love the vehicle. More

Easy to do business with and very professional. I have purchased now 3 vehicles from them and will be back when I need to purchase another. I have purchased now 3 vehicles from them and will be back when I need to purchase another. More

John Norris was an excellent salesman. He presented all my options, answered all my questions with detail and made reccomendations for me to consider when selecting a new Toyota. He spen He presented all my options, answered all my questions with detail and made reccomendations for me to consider when selecting a new Toyota. He spent extra time with me and when my wife accompanied my on one visit was very professional with us trying to undersand our needs and offering options. I ended up purchasing a vehicle that John suggested to me. The Del dealership handled the transaction with speed and efficiency. Paperwork was done quickly, and they got me in the car in short order. Brian explained all the functions of the vehicle and media options while Joe handled my paperwork promptly. This is the fourth Toyota I've purchased from Del, and I keep returning because of the people and processes they have. I'm a very happy customer. More

Great customer service. Jose Sousa was very patient and made our purchase a positive experience. Jose Sousa was very patient and made our purchase a positive experience. More

Very Helpful especially at the Parts department and the person that scheduled the work was nice. person that scheduled the work was nice. More

Really good experience for my 1st car. Tony has been very kind and helpful. A must visit if you are looking for preowned vehicles or new cars. Tony has been very kind and helpful. A must visit if you are looking for preowned vehicles or new cars. More

Awesome dealership! Devin has always come through even when things seemed hopeless! Del Toyota is the right place to go! Devin has always come through even when things seemed hopeless! Del Toyota is the right place to go! More