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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,268 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,268 reviews

September 15, 2024

Most of the communication was done through email and text messages, which were very efficient and convenient for us. From start to finish, the conversation with Sam was nothing but pleasant and smooth. One o More

by Sujeong
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

I was treated with respect and my salesperson, Greg was not pushy. Was a pleasant experience. More

by bbar1942
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
September 15, 2024

Chris was very easy to work with. His communication was prompt, followed up when appropriate and was pleasant throughout the transaction. Highly recommended! Thanks, Chris! More

by sej683s
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Robinson
September 15, 2024

Moses and his manager went above and beyond to make sure we got the car we really wanted. When we got it home we noticed a couple things wrong and the dealership made it right immediately. Jeff with the ser More

by Mike.and.Kristin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Wes was very responsive to my online inquiry and was very helpful in finding a vehicle to suit my needs. Once we met, he made the process very painless and quicker than I anticipated and I appreciate everyth More

by ryant99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

John Ostlund and everyone we worked with at Dean Team Subaru were professional, knowledgeable, and extremely helpful. Their pre-owned vehicle pricing is very competitive, and their service department add More

by abdbader
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Dean
September 10, 2024

Partially fixed my transmission issue with a new valve body but it still has a misfire and not running as smooth as I hoped More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fix
2.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keevin Schier
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Tim knowledge & friendle approach made my Crosstreck purchase very easy for me. Definitely will recommend. More

by renaegrant86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Luci should make VW commercials, extremely knowledgeable and articulate about all facets of automotive technology and service. Great person to deal with. More

by PETE.THOMSON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Our salesperson, Shawn Nethercott, was excellent. He was very attentive, and well versed on all of the vehicles features and options. Working with Shawn was a real pleasure. As first time Subaru buye More

by lana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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