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DePaula Ford
Albany, NY
4,852 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,852 reviews
April 13, 2025
Depaula was very accommodating when asking the appointment and during my appointment chance was excellent appointment and during my appointment chance was excellent More
by Susankindlon
Verified CustomerEmployees Worked With
Other Employees :
Frank the driver made me very comfortable when transporting home and back. Chance was excellent making sure my car was taken care of and safe . All my conserns were adressed and taken care of beond measure
April 13, 2025
Still waiting on a call back from service department that my replacement part has arrived. No answer after 2 calls. This has happened now the second time. From purchasing my truck until today it is an ongoin my replacement part has arrived. No answer after 2 calls. This has happened now the second time. From purchasing my truck until today it is an ongoing nightmare. When picking up the new truck it was still sitting in the parking lot how we left it a week before at the testdrive. Undercoating was not done, neither bed liner. They not found the parts I have ordered. They forgot to install the clips for my rainguards so that I was not able to close my windows without pulling the plastic back. More
by mdienst
April 12, 2025
Everything was good, especially the person who checked me in. He was very nice and professional. in. He was very nice and professional. More
by INSOOKIM37
Employees Worked With
April 11, 2025
Everyone was courteous and very helpful. . Lenny was wonderful to work with. Gave very helpful information and suggestions for service. The pickup and delivery service was really a plus. . Lenny was wonderful to work with. Gave very helpful information and suggestions for service. The pickup and delivery service was really a plus. More
by PBSKELLEY
Employees Worked With
April 10, 2025
I am really happy for the service that they provided. Friendly people and just a single word Excellent. Friendly people and just a single word Excellent. More
by asmshahjalal
April 10, 2025
Everyone who works at Depaula Ford are very nice and friendly!! They go out of there way to please you!! friendly!! They go out of there way to please you!! More
by CURTIS157
Employees Worked With
April 10, 2025
Awesome fast service with great people. Made me feel extra important, though they were extremely busy. Made me feel extra important, though they were extremely busy. More
by sclouth952
Employees Worked With
April 10, 2025
Seamless and smooth transaction. John took care of everything in advance of my arrival. Got a fair deal and have no complaints. John took care of everything in advance of my arrival. Got a fair deal and have no complaints. More
by ML0
Employees Worked With
April 10, 2025
I had a great experience. They found the exact vehicle I was looking for in very little time and made the whole process simple, quick and easy! They found the exact vehicle I was looking for in very little time and made the whole process simple, quick and easy! More
by ROBERTDONALDNOEL
