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DePaula Ford
Albany, NY
4,017 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,017 reviews
June 13, 2024
Excellent service, they explained everything very detailed and it’s never confusing about what they explain to you. Jayson runs a tight ship, but everybody there does a nice job welcoming customers. detailed and it’s never confusing about what they explain to you. Jayson runs a tight ship, but everybody there does a nice job welcoming customers. More
by ANTONORI2002
Verified CustomerEmployees Worked With
Other Employees :
Chase in service Department is my favorite
Helpful June 13, 2024
Excellent experience from beginning to end! Devan in sales did a great job! Definitely recommend! Devan in sales did a great job! Definitely recommend! More
by Dave
Employees Worked With
June 13, 2024
He was very respectable and easy to talk to. I wish other dealer service was a s nice as he was I wish other dealer service was a s nice as he was More
by roxanne.brammer58
Employees Worked With
June 13, 2024
Luis is always friendly, professional and I trust his advice. Service is always done in a timely manner. The dealership provides shuttle service so that I can drop off and not have to inconvenience a cow advice. Service is always done in a timely manner. The dealership provides shuttle service so that I can drop off and not have to inconvenience a coworker or family member while my vehicle is being worked on. That is a huge convenience that is appreciated! More
by mkcoliver
June 13, 2024
Was satisfied and greatly appreciative of the mechanics and Lenny finding and fixing my issue😊 and Lenny finding and fixing my issue😊 More
by NO20
Employees Worked With
June 12, 2024
They had my car for 2 weeks and my car has the same problem still and now the multimedia screen is not turning on anymore. I called them and they said that it must be something else because they did no problem still and now the multimedia screen is not turning on anymore. I called them and they said that it must be something else because they did not touch anything connected to the multimedia. Problem not solved after 2 weeks and multimedia is not working after they had my car. More
by JESSICAAEP
June 12, 2024
Depaula has been a very dependable dealership for my family. We have purchased several vehicles there. family. We have purchased several vehicles there. More
by MCHUGHJIM0
June 12, 2024
Lenny was very helpful. He answered all my questions and made me feel like a valued customer. Very fast service! He answered all my questions and made me feel like a valued customer. Very fast service! More
by lukemad811
Employees Worked With
June 12, 2024
Excellent auto service from start to finish! DePaula Ford is second to none! 5 stars! DePaula Ford is second to none! 5 stars! More
by TIMT4031
Employees Worked With
June 12, 2024
Glenn was the best. He made our purchase the most pleasant car buying experience I've had in 50 years since I bought my first new car. He made our purchase the most pleasant car buying experience I've had in 50 years since I bought my first new car. More
by riedelaudio
