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DePaula Ford
Albany, NY
4,852 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,852 reviews
April 17, 2025
Great service! Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2 Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2004. More
by MRCWORKSHARD
Verified CustomerEmployees Worked With
April 17, 2025
Easy on line scheduling, the service was fast, friendly and courteous. All around a great experience. and courteous. All around a great experience. More
by ms662640
April 17, 2025
Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV that met our needs, price, and explaining the features. More
by JMLUBINSKI2
Employees Worked With
April 17, 2025
Thank you to Jim, John & Tracie for making the process so seamless. I picked out my new lease online Monday afternoon & drove it off the lot on Tuesday. Thank you! seamless. I picked out my new lease online Monday afternoon & drove it off the lot on Tuesday. Thank you! More
by tmichele826
April 17, 2025
They did there job very well there was good communication and I am very satisfied and I am very satisfied More
by kceemterprises
April 17, 2025
We were treated very well while at depaula. All the staff was quick to adress any issues that I had. All the staff was quick to adress any issues that I had. More
by hannasmom501
April 16, 2025
Excellent customer service by the associate that handled my service. The facility was under construction. my service. The facility was under construction. More
by ellenlandis
April 16, 2025
Lenny did a wonderful job of getting the service on my vehicle started so that the work by the collision center could be performed same day instead of having to keep the vehicle overnight. He did a great vehicle started so that the work by the collision center could be performed same day instead of having to keep the vehicle overnight. He did a great job of keeping me updated so that I would know what to expect More
by lenslack
Employees Worked With
April 15, 2025
I absolutely looooove my new car! ! Easy and fast transaction. Would highly recommend to friends and family. ! Easy and fast transaction. Would highly recommend to friends and family. More
by Chevyfan
Employees Worked With
