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DePaula Ford
Albany, NY
4,644 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,644 reviews
February 07, 2025
Windshield wipers on my excursion stopped working with an impending snow storm. Luis got me right in and they repaired in no time impending snow storm. Luis got me right in and they repaired in no time More
by RREINERS
Verified CustomerEmployees Worked With
February 07, 2025
Positive first-time experience purchasing a vehicle from DePaula Ford. Nick Antoinette (Sales) was responsive and helpful throughout, providing straightforward and complete answers to all our questions. Q DePaula Ford. Nick Antoinette (Sales) was responsive and helpful throughout, providing straightforward and complete answers to all our questions. Qasim Dawood (Finance) explained the financial options and procedures clearly. Credit to DePaula's "Pre-Owned" vehicle team as well. The prices posted for used Mustang Mach-E vehicles are very competitive, if not the best in this region. More
by BecketMA
February 07, 2025
The service was prompt and professional. They kept me informed during the day abnd explained the need to order a replacement part. They kept me informed during the day abnd explained the need to order a replacement part. More
by jdowlin3
February 06, 2025
Nick was so helpful on my journey toward getting my first car in New York!! He was so patient, gentle and kind. I never felt like I was being pressured in anyway and it was truly a wonderful and peaceful exp car in New York!! He was so patient, gentle and kind. I never felt like I was being pressured in anyway and it was truly a wonderful and peaceful experience. I love my bronco and highly recommend Nick and DePaula Ford! More
by alalipop
February 06, 2025
Salesman Nick was great and attentive. Dealership was clean and comfortable. Selection was good and a deal was made! Dealership was clean and comfortable. Selection was good and a deal was made! More
by kinglrock
Employees Worked With
February 06, 2025
I was pleased with my first experience with Nick at DePaula Ford. Nick was knowledgable and the car purchasing process went smoothly. DePaula Ford. Nick was knowledgable and the car purchasing process went smoothly. More
by Jeremy
Employees Worked With
February 05, 2025
This dealership knows their customer service! I interacted with Collision, Sales, and Finance departments; all of the staff were knowledgeable, professional, respectful, and patient. I went from I interacted with Collision, Sales, and Finance departments; all of the staff were knowledgeable, professional, respectful, and patient. I went from having one vehicle being determined as a total loss to purchasing a vehicle that suited my needs perfectly. Throughout that journey I received communications that were empathetic and straightforward. I highly recommend Depaula Ford. More
by maureenfd
Employees Worked With
Other Employees :
Haroon Matin, Jason Keville, Ken Dittmar
February 05, 2025
Chance Guild is terrific! He’s always there to help me out and get my card back on the road as soon as possible. Don’t let this guy get away from DePaula. He’s terrific. He’s always there to help me out and get my card back on the road as soon as possible. Don’t let this guy get away from DePaula. He’s terrific. More
by Bmh52960
Employees Worked With
Chance, Guild
February 04, 2025
Was a fast and easy buying process and did everything they could to get a price i wanted they could to get a price i wanted More
by jakob
