DePaula Ford

Luis was very professional. lookforward to your finished service centehopefully you put in a car wash for servicer lookforward to your finished service centehopefully you put in a car wash for servicer More

The DePaula Ford team is simply the best! Great service, honesty, and all you can ask for in a dealership. Great service, honesty, and all you can ask for in a dealership. More

Service Manager Harold Parker is honest and friendly. Wait time for an oil change and tire rotation was very short. Wait time for an oil change and tire rotation was very short. More

The service department is awesome Lenny always goes the extra mile for customer service. They are always polite and courteous despite how busy they are. They Patiently explain what the issue is on your extra mile for customer service. They are always polite and courteous despite how busy they are. They Patiently explain what the issue is on your vehicle and how to fix it. More

Nick and Q did a great job, we could not be happier! We will be back as soon as this lease it up. We will be back as soon as this lease it up. More

Last month I had a devastating to me event happen in that my transmission blew and I found myself without a car. From the beginning of my day at Depaula’s of hearing that my 10 year old car could either b my transmission blew and I found myself without a car. From the beginning of my day at Depaula’s of hearing that my 10 year old car could either be fixed at great cost or traded in, to me driving off at the end of the next day in a leased hybrid Escape, I can save every person whom I dealt with was cheerful and genuinely wanted to help me. Luis in the Service Dept is always my first go to person. He gets my car to where it needs to be. I apologize but I think it was Troy(?) in the Service Dept who arranged a rental car for me to have for 2 days until I could make a decision about what to do with my car and what came next. Then came Justin Dwyer who helped with the buy out of the old car. Then I spent with Glen Cummings who patiently answered all of my questions about leasing a car with/without option to buy, reviewed vehicles available for choice and basically spent hours with me till I could make a decision. He also said to me, “Call me if you have any problems so I can take care of it.” I knew I was in good hands. Then came Laurie who explained the financial aspect of Leasing a car. And last but not least Gavin patiently sat in the SUV with me and reviewed the console, hooked my cell to the phone, etc. All of these people mentioned I cannot thank enough for their kindness and expertise in their area. More

I spoke to several people before getting to my final salesperson, Devin. From there things went smoothly. I was able to sign all of the documents online and I am anticipating picking up my new car witho salesperson, Devin. From there things went smoothly. I was able to sign all of the documents online and I am anticipating picking up my new car without any issues. More

Amazing friendly very helpful and they listen when you talk or ask questions and they reply when you email even when I'm being a pain talk or ask questions and they reply when you email even when I'm being a pain More

Sold me a used 2021 Bronco with severe damage. No one accepts responsibility and had to return to the dealership twice (had the car less than a week) No one accepts responsibility and had to return to the dealership twice (had the car less than a week) More

ok Did well with the ongoing construction of the service area and the rest of the dealership. Parking was in short supply but was delt with well. area and the rest of the dealership. Parking was in short supply but was delt with well. More