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DePaula Ford
Albany, NY
4,848 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,850 reviews
April 19, 2025
Other than Lenny, absolutely horrible service department. Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regul Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regular updates, once he went on vacation updates stopped and I had to initiate all calls. More
by mattofny
Verified CustomerEmployees Worked With
April 18, 2025
The crew at DePaula always takes such great care of us and our vehicles! Thank you! and our vehicles! Thank you! More
by Dana C
April 18, 2025
He was great! Kept me informed every step of the way concerning appointments, parts ordering and service. Ask for Lenny when you visit the Service Department! Kept me informed every step of the way concerning appointments, parts ordering and service. Ask for Lenny when you visit the Service Department! More
by ROBERT@JOHNSTONXD.COM
April 18, 2025
this being the 5th car bought here i will have to think twice about going back saleman was working with me to we agreed on price went to get credit paper and was gone for a hour not in till i was gett twice about going back saleman was working with me to we agreed on price went to get credit paper and was gone for a hour not in till i was getting ready to walk out that someone else started to do finance papers. then finance dept said she call first thing next morning with the info and never did had to check with salesman at 4pm to get what i wanted . never offered me anything for all my time wasted More
by couger1175
April 17, 2025
Great service! Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2 Service Advisor is always well-informed, you can depend on the service technicians to do the job right the first time. I've been going there since 2004. More
by MRCWORKSHARD
Employees Worked With
April 17, 2025
Highly recommend Glenn for a salesman! He did not pressure us and gave us as much time as we needed! He did not pressure us and gave us as much time as we needed! More
by laurenharrison14
April 17, 2025
I had a very pleasant experience. Sales and financing was a breeze. Devin was great. He wasn’t pushy and listened to exactly what I wanted and was looking for. Sales and financing was a breeze. Devin was great. He wasn’t pushy and listened to exactly what I wanted and was looking for. More
by tageorge79
April 17, 2025
Easy on line scheduling, the service was fast, friendly and courteous. All around a great experience. and courteous. All around a great experience. More
by ms662640
