Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,847 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,847 reviews
April 21, 2025
The personnel at DePaula Ford are very professional and they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot at the dealership. They are willing to take the extra step and time to search for the make, model and color you would like to purchase. More
by PFEIFFERR
Verified CustomerEmployees Worked With
McCarthy, Colin
April 20, 2025
John was one of the best salesman that I bought a vehicle from. Over the last 45 years I have owned 120 cars. I felt John truly cared about me as a person and made the experience enjoyable. from. Over the last 45 years I have owned 120 cars. I felt John truly cared about me as a person and made the experience enjoyable. More
by jbreznak
April 20, 2025
Purchased a new truck from John at Depaula from out of state. They made it a very easy and smooth transaction to trade in my old truck and pick up the new one state. They made it a very easy and smooth transaction to trade in my old truck and pick up the new one More
by ML0
Employees Worked With
April 19, 2025
I was a little upset when I dropped my car off for inspection. I was waiting in waiting room and I heard writer tell guy that my car was there for inspection and I just got new tires and my son and hi inspection. I was waiting in waiting room and I heard writer tell guy that my car was there for inspection and I just got new tires and my son and his friend put on new brakes. The man rudely said yeah but we're they done right??? I of course spoke loudly and said of course they were done right! Im sorry but That really upset me. More
by PUNCHBUG001
April 19, 2025
Other than Lenny, absolutely horrible service department. Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regul Two weeks to do a 2 hour repair, and a loaner vehicle wasn't available until 4 hours before the work was done. Lenny was the only one providing regular updates, once he went on vacation updates stopped and I had to initiate all calls. More
by mattofny
Employees Worked With
April 18, 2025
The crew at DePaula always takes such great care of us and our vehicles! Thank you! and our vehicles! Thank you! More
by Dana C
