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DePaula Ford
Albany, NY
4,436 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,436 reviews
November 16, 2024
Had a great experience at DePaula Ford. Friendly staff, wide selection, and straightforward financing. Highly recommend for a stress-free car buying experience! Friendly staff, wide selection, and straightforward financing. Highly recommend for a stress-free car buying experience! More
by Robert
Verified CustomerEmployees Worked With
Colin McCarthy
November 16, 2024
Lenny was very helpful and kind when I went in for my NY State inspection. State inspection. More
by ALLISONEBERSOL
November 16, 2024
I have always been treated with respect at DePaula Ford. Lenny is always honest with me. He does not try to pressure me into having service completed until my owners manual recommends it. Lenny is always honest with me. He does not try to pressure me into having service completed until my owners manual recommends it. More
by tjjg76
Employees Worked With
November 14, 2024
I recently had the pleasure of buying a Ford Maverick rom Devin McGuirk at DePaula Ford. Devin was friendly, knowledgeable, and attentive to my needs. He made sure he understood what I was looking for and pr Devin McGuirk at DePaula Ford. Devin was friendly, knowledgeable, and attentive to my needs. He made sure he understood what I was looking for and provided relevant information without any pressure, which made the process stress-free. Overall, Devin was patient, answered all my questions, and was transparent about the options available, ultimately helping me find the car I was looking for. More
by SN
Employees Worked With
November 14, 2024
Lenny was absolutely amazing to deal with and took the time to explain everything to me with upmost patience and compassion! Depaula team is good but Lenny is amazing and yo are lucky to have him! Pleasur time to explain everything to me with upmost patience and compassion! Depaula team is good but Lenny is amazing and yo are lucky to have him! Pleasure to deal with thank you Lenny!!! More
by Alen
November 14, 2024
Best customer service I've gotten in quite a while! Will definitely get my car serviced there again! Will definitely get my car serviced there again! More
by Mkaercher
Employees Worked With
November 13, 2024
Depaula's service department is a friendly and welcoming environment. Each advisor I have worked with has been pleasant and helpful. I had the pleasure of working with Chance at this appointment. He was fri environment. Each advisor I have worked with has been pleasant and helpful. I had the pleasure of working with Chance at this appointment. He was friendly, he listened to my concerns and had the knowledge to provide me with efficient responses. My confidence in the service team has been increased by his responses, and I know that my Explorer is being properly maintained and repaired by a phenomenal team. I was very pleased they were able to finish my vehicle earlier than expected. Highly recommend! More
by JimA
Employees Worked With
Chance
November 13, 2024
This is the second time I have visited the facility since my purchase of the vehicle last NOVEMBER. Both times I have dealt with Lenny Farnam he is very efficient and covers all the things necessary for prov my purchase of the vehicle last NOVEMBER. Both times I have dealt with Lenny Farnam he is very efficient and covers all the things necessary for providing good. service. I have an extensive background in the automotive industry and it is rare to see someone that provides pleasant quality service these days. More
by whawkins0
Employees Worked With
November 12, 2024
Easy hassle free buying experience. Devin was very easy to work with and provided excellent service. Devin was very easy to work with and provided excellent service. More
by rms0
