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DePaula Ford
Albany, NY
4,542 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,542 reviews
February 13, 2022
Marc was very helpful and knowledgeable and dealing with him and Stephanie Cassella was very easy! Marc was very friendly and listened to what I wanted and helped me to make this big decision. Very happy wi him and Stephanie Cassella was very easy! Marc was very friendly and listened to what I wanted and helped me to make this big decision. Very happy with my experience. More
by kelly.larsen13
Employees Worked With
Stephanie Cassella, Marc Arvilla
February 13, 2022
Excellent customer service! Staff was very friendly and professional. Had a great experience buying from DePaula Mazda! They had a great selection at a fair price and Marc Arvilla helped me find exactly wh professional. Had a great experience buying from DePaula Mazda! They had a great selection at a fair price and Marc Arvilla helped me find exactly what I was looking for. When I mentioned any concerns, Marc was quick to address them with no hesitation. At the business department, Stephanie Casella was very responsive when I had any questions and made the boring paperwork very smooth and easy. I would definitely recommend buying here! More
by BLajos
February 13, 2022
Excellent service department. They made it very easy to get in on time for your service . Kept me informed all the time and explained options if something was not able to get completed . get in on time for your service . Kept me informed all the time and explained options if something was not able to get completed . More
by bsmith
Verified CustomerEmployees Worked With
February 12, 2022
Had a wonderful experience with Marc. He is very professional and knowledgeable. I look forward to future business dealings with himself and the dealership. professional and knowledgeable. I look forward to future business dealings with himself and the dealership. More
by JLYNN
Employees Worked With
Marc Arvilla
February 12, 2022
The dealership, on both the sales and service sides, has always been great. My family has been going to them for years. always been great. My family has been going to them for years. More
by gmarschke2002
February 12, 2022
Service was very nice. Very helpful. Will recommend .Everyone there super professional.The best around. .Everyone there super professional.The best around. More
by Kanyarat1140
February 12, 2022
Jay Newul (sales) is the BEST he is still taking and helping me in and outa appointments not to mention the sale PAINLESS with Jay, Crystal Blackman is very helpful in Service as well! I HOPE De helping me in and outa appointments not to mention the sale PAINLESS with Jay, Crystal Blackman is very helpful in Service as well! I HOPE DePaula appreciates Jay More
by Jlavigne22
February 11, 2022
Very attentive as soon as you come in the door and friendly customer service important friendly customer service important More
by IZBOO2
Employees Worked With
February 11, 2022
I had my 2018 F150 in for an oil change.The staff was professional and courteous.The job was completed in a timely fashion. professional and courteous.The job was completed in a timely fashion. More
by michaeljcorbeil
Employees Worked With
