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DePaula Ford
Albany, NY
4,862 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,862 reviews
July 07, 2022
I just recently visited Depaula Ford on central ave in Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! More
by zac
Verified CustomerEmployees Worked With
Mr Chance, Crystal Blackman
July 07, 2022
They had my work truck for 6 days on a 1 day job. My truck was misplaced and nobody gave a call. I had to call several times. I had a detail job done which wasn't done to my satisfaction. To top it My truck was misplaced and nobody gave a call. I had to call several times. I had a detail job done which wasn't done to my satisfaction. To top it off it was done 6 days later More
by Tchandler
Employees Worked With
Ron Bissonette
July 07, 2022
Took my car in for recall and to get light off and they had my vehicle for 30+ days. I had to call for progress reports every week. I finally got frustrated and said I was coming to pick my car up. Then t had my vehicle for 30+ days. I had to call for progress reports every week. I finally got frustrated and said I was coming to pick my car up. Then they gave me a date of completion. They ripped my inspection sticker out before successful registration but told me I need tires. Now I'm driving with no inspection sticker. They also had wires hanging from my vehicle and they didn't know who which worker did it. More
by Joe
Employees Worked With
Crystal Blackman
July 07, 2022
The service did take longer than usual for a simple oil change but the employees were great and they were done when they specified. Will be coming back for the next oil change. change but the employees were great and they were done when they specified. Will be coming back for the next oil change. More
by B. L.
Employees Worked With
Joseph McKeon
July 07, 2022
Kenny is excellent and the reason I stay here. Repairs are ok. Waiting area is clean. Staff are courteous. Repairs are ok. Waiting area is clean. Staff are courteous. More
by Wgeis1220
July 07, 2022
Good service, explained well. Got also a ride back to work while car in service Got also a ride back to work while car in service More
by hb
