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DePaula Ford
Albany, NY
4,901 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,901 reviews
July 21, 2022
We were A small union general contractor for 60 years Our Trucks are important to us, your service department has always been top notch. Ron and Howard keeps coming back Trucks are important to us, your service department has always been top notch. Ron and Howard keeps coming back More
by 66 vette
Verified CustomerEmployees Worked With
Howard In truck service, fantastic, Ron Bissonette
July 21, 2022
Depaulas sales is first rate. Unfortunately thier service is the worst I've experienced in the 30 years I've been buying new trucks. Over the last 30 years I've purchased 10 new t Unfortunately thier service is the worst I've experienced in the 30 years I've been buying new trucks. Over the last 30 years I've purchased 10 new trucks, 6 of them Fords. If I decide to buy another Ford it definitely won't be from Depaula, simply because of the service. What happened on 7/20/22 wasn't an isolated incident, it keeps happening over and over again. I'm sure Ralph Mangino would love to have my business. More
by RORSCIAN
July 20, 2022
Everyone was very polite no pressure sale came to an agreement without stress . Everyone was very helpful . agreement without stress . Everyone was very helpful . More
by chrisgarguilo
July 20, 2022
Always extremely helpful in the process of finding the right car. Allen and Nate were extremely helpful in the ordering and buying process right car. Allen and Nate were extremely helpful in the ordering and buying process More
by Noahakeith
July 20, 2022
It was a great experience. The staff was easy to work with and very helpful. The staff was easy to work with and very helpful. More
by Upstatelawncareandlandscaping
July 20, 2022
It’s a constant struggle with them . They lie about parts being ready to fall off but it passes inspection bs never be back They lie about parts being ready to fall off but it passes inspection bs never be back More
by COLESTEF0820
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
