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DePaula Ford
Albany, NY
4,535 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,535 reviews
March 18, 2022
So nice and helpful. Made the whole experience easy. Explained the process and gave me a time estimate which was met Made the whole experience easy. Explained the process and gave me a time estimate which was met More
by VCANDREWS1982
Verified CustomerEmployees Worked With
March 17, 2022
I had my 2021 traverse body fixed. I was very pleased. They did excellent work. It looks like it did when I purchased the vehicle. Very friendly and courteous staff in the collision of I was very pleased. They did excellent work. It looks like it did when I purchased the vehicle. Very friendly and courteous staff in the collision office. I would reccomend them to everyone to use. More
by WHCO241
Employees Worked With
Collision center
March 17, 2022
After the first time being there and being very dissatisfied they redeem themselves and fixed my truck and gave me a rental like I asked for dissatisfied they redeem themselves and fixed my truck and gave me a rental like I asked for More
by TD1027
March 17, 2022
Service advisor and staff very helpful and knowledgeable. I highly recommend your shop to my friends. I highly recommend your shop to my friends. More
by jimsweeney81
Employees Worked With
March 17, 2022
Fabulous service people, constant open communication, prices are better than reasonable, and work is excellent. prices are better than reasonable, and work is excellent. More
by mvonwergers
Employees Worked With
Ken ? - used to take care of people at the front door of the Collision Center. I can’t say enough nice things about his helpfulness., Ron Bissonette, Joseph McKeon
March 16, 2022
The last time I went I was there for over 8hrs! I never got my video on what they did to my vehicle. Customer service is always good when I call! Very nice people I never got my video on what they did to my vehicle. Customer service is always good when I call! Very nice people More
by HAITIA79
March 15, 2022
The service desk was amazing! Very helpful and made sure to get as much information as they could to help me. They were super busy, but stayed professional and never rushed me. Very helpful and made sure to get as much information as they could to help me. They were super busy, but stayed professional and never rushed me. More
by AUTUMNROB1983
Employees Worked With
Crystal Blackman
