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DePaula Ford
Albany, NY
4,821 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,821 reviews
July 10, 2022
This dealership is fine, but tends to be hit or miss, when it come to the experience for a customer. My visit in service today was a hit and not a miss. when it come to the experience for a customer. My visit in service today was a hit and not a miss. More
by sjm0698
Verified CustomerEmployees Worked With
Crystal Blackman, Frank Santoro
July 10, 2022
Transaction was smooth, vehicle was super clean! Nate and the rest of the team at DePaula were friendly, helpful, and efficient! They took care of everything!! Truly a great buying experience! Nate and the rest of the team at DePaula were friendly, helpful, and efficient! They took care of everything!! Truly a great buying experience! More
by Mmplum13
Employees Worked With
July 10, 2022
Clean shop. Lenny in service and Jeff in body shop are always smiling and friendly and working to make visit smooth and timely Lenny in service and Jeff in body shop are always smiling and friendly and working to make visit smooth and timely More
by Chris mc
Employees Worked With
July 09, 2022
Always a great buying experience at DePaula Ford. Ordered my 2021 Bronco and was pushed to 2022. Shuhab and the team honored pricing and made it happen when it arrived. Enjoying this beast to it’s fu Ordered my 2021 Bronco and was pushed to 2022. Shuhab and the team honored pricing and made it happen when it arrived. Enjoying this beast to it’s fullest potential. They go above and beyond to ensure your full satisfaction. More
by JDD76
July 09, 2022
Booked an appointment almost a month in advance for a recall on my vehicle. Dropped off vehicle and was called back 3 hours later to be told they did not have the part nor did they expect to have the par recall on my vehicle. Dropped off vehicle and was called back 3 hours later to be told they did not have the part nor did they expect to have the part anytime in the future. More
by DLEONARD2233
Employees Worked With
Chance
July 09, 2022
I dealt with Josh Halse on this purchase. Josh was knowledgeable of the vehicle and was always quick to respond to My emails and phone calls. That is rare at dealerships now. The technica Josh was knowledgeable of the vehicle and was always quick to respond to My emails and phone calls. That is rare at dealerships now. The technical crew of Nicholas the trainee was great showing me all the electronics on the F-150 Great guys More
by b.nettleton
July 08, 2022
Professional and friendly . My trade was great and all staff was always accommodating. Thank you ! My trade was great and all staff was always accommodating. Thank you ! More
by nancygscisci
July 07, 2022
I just recently visited Depaula Ford on central ave in Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! More
by zac
Employees Worked With
Mr Chance, Crystal Blackman
