
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,763 reviews
Overall excellent service. Q (financial manager) and Shu (sales) were absolutely wonderful. John Pomeroy purchaser. Q (financial manager) and Shu (sales) were absolutely wonderful. John Pomeroy purchaser. More
Very friendly, were quick to get us back on the road knowing we use our truck to make a living. We are from Arkansas and was ready to get back home to work on the other issues that the mechanic found. V knowing we use our truck to make a living. We are from Arkansas and was ready to get back home to work on the other issues that the mechanic found. Very pleased with this dealership! More
The service team at DePaula are always very helpful and do their best to get you in and out. Always friendly too do their best to get you in and out. Always friendly too More
Overall excellent service. The service rep, Lenny was very professional and friendly. He kept me informed on how the service on my vehicle was progressing The service rep, Lenny was very professional and friendly. He kept me informed on how the service on my vehicle was progressing More
Poor communication about service. Took 3 days to find out what was happening to my truck. After picking it up from dealership I had grease stains on the ceiling and sunroof. Took 3 days to find out what was happening to my truck. After picking it up from dealership I had grease stains on the ceiling and sunroof. More
Excellent salesperson. Manager Jim recommended we purchase vehicle at end of lease to avoid disposition fee which will result in us recouping the equity in lieu of ford obt Manager Jim recommended we purchase vehicle at end of lease to avoid disposition fee which will result in us recouping the equity in lieu of ford obtaining all this equity. More
Everything was on time from paperwork to the sales person very knowledgeable Also finance person very knowledgeable and extremely helpful very knowledgeable Also finance person very knowledgeable and extremely helpful More
McKenzie was it good sales rep I’ll give her a one out of 10 I’ll give her attend very fast well as well to work with people and thank you for working with me the Dodge Durango 10 I’ll give her attend very fast well as well to work with people and thank you for working with me the Dodge Durango More
Love the car, and our sales rep, Mikayla Boutros, gets five stars! Very courteous and friendly. five stars! Very courteous and friendly. More