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DePaula Ford

Albany, NY

4.7
4,763 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,763 reviews

July 06, 2022

Super fast service. Always ready when I get there and gets me out in the time promised. Always friendly. More

by unicornyankee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
July 05, 2022

Overall excellent service. Q (financial manager) and Shu (sales) were absolutely wonderful. John Pomeroy purchaser. More

by Alainabainaii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory
July 03, 2022

Very friendly, were quick to get us back on the road knowing we use our truck to make a living. We are from Arkansas and was ready to get back home to work on the other issues that the mechanic found. V More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Parker and our mechanic Matthew Clark
July 03, 2022

The service team at DePaula are always very helpful and do their best to get you in and out. Always friendly too More

by DGMFM98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

Overall excellent service. The service rep, Lenny was very professional and friendly. He kept me informed on how the service on my vehicle was progressing More

by KIM Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

Poor communication about service. Took 3 days to find out what was happening to my truck. After picking it up from dealership I had grease stains on the ceiling and sunroof. More

by John L
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
July 01, 2022

Excellent salesperson. Manager Jim recommended we purchase vehicle at end of lease to avoid disposition fee which will result in us recouping the equity in lieu of ford obt More

by amanda_614625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Everything was on time from paperwork to the sales person very knowledgeable Also finance person very knowledgeable and extremely helpful More

by mcgill_investigation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

McKenzie was it good sales rep I’ll give her a one out of 10 I’ll give her attend very fast well as well to work with people and thank you for working with me the Dodge Durango More

by Myersdonald02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie
July 01, 2022

Love the car, and our sales rep, Mikayla Boutros, gets five stars! Very courteous and friendly. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Boutros, Jay Yudzevich
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