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DePaula Ford

Albany, NY

4.6
4,495 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,495 reviews

April 12, 2022

I’m unhappy your service department unable to repair my 2006 Ford Escape Hybred. Car stills stalls for no reason while traveling on road. Said they couldn’t duplicate, which is hard for me to realize becau More

by CLAWPAWPET44
Recommend Dealer
No
Employees Worked With
Chance at times would not answer calls
April 12, 2022

Bent in the back plate of my tire causing a noise to happen. Had to have a friend look at it and take tire off and did it More

by Emiles9393
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman, Frank Santoro
April 12, 2022

I had the pleasure of dealing with Tracy and Frank. Both were extremely helpful and professional. More

by REECE4400
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Santoro
April 12, 2022

Couldn’t be happier with my 2022 F350 Tremor purchase from DePaula Ford. Thanks for all the help Josh! More

by tm2dive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

It was great experience. All people in the dealership are professional and kind. Hope to build a good partnership. More

by mjang7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He was a business manager. Forgot his name. , Albert Rodriguez, Shannon Yingling
April 10, 2022

Always willing to help, clean facilities, free coffee and water while waiting, friendly and knowledgeable staff! Reid Barna was a fantastic salesmen! Would absolutely recommend using him if you’re interested More

by Alex Listing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Barna
April 10, 2022

Exceptional service. Everything done promptly at a fair price. Excellent customer service. Gave my young children little toy cars, which they were thrilled with! More

by SALLY.ROBERTS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, and I believe a gentleman named Chance?
April 10, 2022

Depaula ford provides fast and courteous service and takes care of all our needs would recommend the dealership to family and friends More

by JMCCALL20
Customer Service
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
April 09, 2022

I love this dealership the people who run it and all the service people and sales paper it’s one of the best dealerships in upstate New York recommend to anyone More

by RMLST2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
April 09, 2022

Nice folks, good space available a few people on shift ready to assist. Maybe a little more communication. More

by AURICKOMODO
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
Dec 16, 2022 -

AURICKOMODO responded

Paperwork was ready quickly

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