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DePaula Ford

Albany, NY

4.7
4,706 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,706 reviews

June 26, 2022

De Paula was great! Between the sales and finance, I felt very well taken care of. More

by meganconnolly28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie from finance was a pleasure to deal with!, Albert Rodriguez, Jeff Jenkins
June 26, 2022

This is the second truck we’ve purchased from Glen Cummings, he is low pressure and very professional. More

by 65lemans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

They are very friendly and helpful! Did the recalls on the car with no problem! More

by Terri 56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

The people I dealt with seem to be sincere and cared about the service they were providing More

by DAN.BLAIR
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
June 25, 2022

Great job on collision repair. It took two weeks instead of 6 days but they found additional damage which had to be approved but they did not explain this to me. So rental costs w More

by AsrevNassin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
June 25, 2022

Excellent friendly service and sales staff. Timely service , clean facility, walks you through the entire service process. More

by TFBENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Cummings
June 24, 2022

The gentleman that was assigned to help me was great. I know my service was not planned, but feel it could have gotten done sooner. It was just new tires. More

by fak1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance
June 24, 2022

Chance did a great job working with me to complete recalls, as well as recommending alignment which was way off. Fast, quick, and easy service which isn’t common amongst most dealerships. More

by rchild21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Guild
June 24, 2022

Service staff struggled to meet customer expectations due to the ongoing problem of “parts being on back order.” First and second line Managemet have no control of this and struggle to empathize with the More

by Navigator - Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard (service), Will (Mazda service), carol (cashier), Crystal Blackman
June 23, 2022

Great experience. Staff was very helpful. Would recommend Depaula Ford to anyone that wants a pleasant experience. More

by eking25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Rosenblatt
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