
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,705 reviews
The sale consultants and Finance Manager is good. they are very helpful and best service they are very helpful and best service More
Takes too long to get an appointment for service. Made an appt for service and when I arrived was told it would take 3 to 4 hours for them to look at it. I should have been told that before aaaI arriv Made an appt for service and when I arrived was told it would take 3 to 4 hours for them to look at it. I should have been told that before aaaI arrived More
DePaula made my regular maintenance visit quick and easy. Chance Guild was helpful and provided information about the service performed. I’m very satisfied with this visit. Chance Guild was helpful and provided information about the service performed. I’m very satisfied with this visit. More
Nate was very good at keeping us informed on the status of our mache through the entire order process. of our mache through the entire order process. More
Kind and attentive staff. Patient and understanding. We're able to work with me to get what I wanted and needed. Patient and understanding. We're able to work with me to get what I wanted and needed. More
They are professional, knowledgeable, trustworthy, courteous, kind and efficient Easy to do business with for our last two purchases courteous, kind and efficient Easy to do business with for our last two purchases More
Great, friendly service team! I had all three kids with me and they worked to have us out in no time at all. I had all three kids with me and they worked to have us out in no time at all. More
My salesman Frank was professional and courteous. As was the Business Manager Q. It was a pleasure doing business with DePaula Ford! My go to dealership. As was the Business Manager Q. It was a pleasure doing business with DePaula Ford! My go to dealership. More
1st time ever at the dealership. Service mgr very pleasant and helpful. Went out of his way to make sure part was available. When it came to pay. We were notified by Amx one of our c Service mgr very pleasant and helpful. Went out of his way to make sure part was available. When it came to pay. We were notified by Amx one of our cards were compromised but not which one. Woman in office checked the card by phone before I came over. It was our other card More