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DePaula Ford
Albany, NY
4,566 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,566 reviews
May 28, 2022
Excellent Service, Crystal always does a great job keeping me informed and vehicle ready as promised. Thank you Depaula, Thank You Crystal. keeping me informed and vehicle ready as promised. Thank you Depaula, Thank You Crystal. More
by DW
Verified Customer
May 28, 2022
Great customer service all the way around! Fair prices! Just bought my second car there! I will be back next time I am looking to buy! Fair prices! Just bought my second car there! I will be back next time I am looking to buy! More
by MOLLYMDANIELS
May 28, 2022
Tyler, my salesperson was great. The finance woman was rude. I asked for basic explanations and she couldn’t give me them. Also when speaking to her she was very pushy. Someone with The finance woman was rude. I asked for basic explanations and she couldn’t give me them. Also when speaking to her she was very pushy. Someone with 30yrs of experience should suck way less. Almost walked out of the dealership because of her. But lucky for you my car burned in a fire or I would of been long gone. More
by ferrej97
May 28, 2022
3 week $6000 later Problem still wasn't fixed very disappointing I will be writing to the bbb and disappointing I will be writing to the bbb and More
by Rob
May 27, 2022
Chance is a acid to your company you should make him a supervisor and train some of your other service tax service advisors I should say I’m sorry supervisor and train some of your other service tax service advisors I should say I’m sorry More
by Dhartman08
Employees Worked With
Chance
May 27, 2022
Totally impressed with the professionalism and courteous I received during my visit for maintenance. This was my first time here at DePaula, but it will not be my last. Great outfit and great job by all inv I received during my visit for maintenance. This was my first time here at DePaula, but it will not be my last. Great outfit and great job by all involved. Thanks again. More
by POLOGROUNDS41
Employees Worked With
Other Employees :
Also Zachary Mohan (Five Stars), Marlon Mickle
May 26, 2022
Chance is great, and is always a huge help whenever I come to get my car worked on. He is knowledgeable and always provides appropriate timeframes for my car to get done. come to get my car worked on. He is knowledgeable and always provides appropriate timeframes for my car to get done. More
by shana.berti
Employees Worked With
Chance
