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DePaula Ford

Albany, NY

4.6
4,567 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,566 reviews

June 06, 2022

Very courteous helpful took there time to explain every detail regarding warranty &all function of the vehicle More

by Coley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Rosenblatt
June 04, 2022

Fantastic dealership experience when buying a new car. I recommend this place and will definitely be visiting again in the future More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory
June 04, 2022

Overall it was a positive experience. Jeff did his best to acknowledge where the ball was dropped. More

by Mgebell810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Winnie collision
June 04, 2022

Thanks to John Fulham (sales) and the dealership sales manager, my automobile purchase at DePaula was an extremely positive experience. I was treated fairly with both purchase price and trade in value. Th More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulgan, John, Marc Arvilla
June 03, 2022

Howard was wonderful and followed through with what was happening with the car. He made sure everything was good and we truly appreciated all of his and his team’s help. More

by IZBOO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard. Don’t know last name
June 03, 2022

I had a 2 1/2 hour wait for an oil change that is ridiculous! More

by JSGOODS1
Recommend Dealer
No
Employees Worked With
Don't know
June 03, 2022

Outstanding sales and service staff! Everyone was helpful with information and accurate o service time. More

by pat
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman, Ron Bissonette
June 03, 2022

Lenny in the Service Department went above and beyond to help us find a Cluster for a 2008 vehicle. We are still in the process of resolving this issue but very happy with the help we have received so far. More

by Cathymsecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

Awful service. Avoid at all costs. Wont resolve issues just leaves them standing and shrugs More

by AvoidDepaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Bissonette
June 03, 2022

Yall rack up inquiries like theyre going out of style. Inform and then request the person about an inquiry and wait for an answer. I had half a mind to file a police report for inquires i had no knowledge More

by BKD
Price
Recommend Dealer
No
Employees Worked With
Jayson Newell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon DePaula
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Huey Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Yudzevich
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