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DePaula Ford
Albany, NY
4,701 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re ...
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Today:Open today 8:30 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,701 reviews
Verified Customer
July 27, 2022
Excellent sales person and finance person . Have been with and would highly recommend to my friends and family. Have been with and would highly recommend to my friends and family. More
by rnharley88
July 27, 2022
I had a plastic shroud on my vehicle work in Bend one hour after purchasing it, called service department and parts department ordered Park schedule time to come in only to wait an hour on the service da hour after purchasing it, called service department and parts department ordered Park schedule time to come in only to wait an hour on the service day and be told that they don’t have the park and then it needed to be ordered terrible service and attitude More
by Customer7
Employees Worked With
Crystal Blackman
July 27, 2022
Shoo (name he advised us to use, when addressind him) very friendly, made joan and I comfortable. extremely helpful to our needs. would recommend him to others. very friendly, made joan and I comfortable. extremely helpful to our needs. would recommend him to others. More
by John
July 27, 2022
I was kept informed about how the service was going and it was way quicker than the last time I was there. it was way quicker than the last time I was there. More
by jmerolle
July 26, 2022
Tyler and i think his name was Peru? were the absolute best. and Tracy was amazing. It was a very pleasant experience!! were the absolute best. and Tracy was amazing. It was a very pleasant experience!! More
by darcieannriley
Employees Worked With
Not sure if name maybe Peru?, Tyler Rosenblatt
July 26, 2022
From the beginning when I first called the staff was absolutely terrific, very responsive. Very smooth transaction with no hiccups - thank you Ashley, Jim and especially John and finally Tracie. absolutely terrific, very responsive. Very smooth transaction with no hiccups - thank you Ashley, Jim and especially John and finally Tracie. More
by 0ffdrak
July 25, 2022
Josh was very helpful to schedule my detail cleaning services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawle services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawless. But comparing my experience last Saturday, it is heaven and earth. It was not as detailed as last time. 2/10 for the person who did the job. More
by win
Employees Worked With
Other Employees :
Josh from detail 10/10 for customer service. Eddie, the person who drove me has good customer service too... 5 stars for both (customer service wise). Person who did the detail cleaning is 1-star
