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DePaula Ford
Albany, NY
4,705 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,705 reviews
August 12, 2022
It was a good experien. i am very happy with my purchase.it couldn't be better. i am very happy with my purchase.it couldn't be better. More
by Scotttina190
Verified Customer
August 11, 2022
Very happy with my service. Your service rep, Lenny has always been great to work with. Your service rep, Lenny has always been great to work with. More
by JOHNBOY294
Employees Worked With
August 11, 2022
John Fulgan was a great sales associate. He took care of from the time we got to depaulas through the whole process. He deserves 5 stars he was very knowlagable and help us with our question He took care of from the time we got to depaulas through the whole process. He deserves 5 stars he was very knowlagable and help us with our questions. More
by Deborah Hickok
August 10, 2022
Frank - great. Stephanie- great. The person responsible for offering only 500 for my trade in - pathetic. Carvana is giving me $2,300. Stephanie- great. The person responsible for offering only 500 for my trade in - pathetic. Carvana is giving me $2,300. More
by an8truth
Employees Worked With
Frank Santoro
August 10, 2022
I had two three weeks for a recall appointment. When I brought the car in they only had parts for the door latch which was I minor problem. They did not have the part for the transmission linkage. When I brought the car in they only had parts for the door latch which was I minor problem. They did not have the part for the transmission linkage. Also I asked them to check why the engine light was always on. They kept the car for two days and I had to keep calling to find out the status. I needed the car for the weekend and finally late Thursday afternoon I got the ok to pick the car up. The problem was not fixed so I need to bring the car back in also the price for parts seemed extremely high. I’m particularly upset with this ford product and will probably never by another ford for personal or business us More
by Kwolberg
Employees Worked With
Crystal Blackman
August 10, 2022
It's the employees that make a company great. Two of your best are Glenn Cummings & Q(Quasim). They are top notch & went out of their way to provide excellent service. Two of your best are Glenn Cummings & Q(Quasim). They are top notch & went out of their way to provide excellent service. More
by fbd827
August 10, 2022
2 1/2 hours for an oil change and inspection . Inspection not finished and there's a shimmy at 65mph that wasn't there before . Bought my Mazda 3 new in 2012. Great car ..Won't be back Inspection not finished and there's a shimmy at 65mph that wasn't there before . Bought my Mazda 3 new in 2012. Great car ..Won't be back More
by ACC449
Employees Worked With
Ron Bissonette
August 10, 2022
DePaula Ford, Why shop anywhere else second to none. My most recent experience was to buy out my current lease on my 2019 Ford Edge Titanium. Joshua Halse made sure that I received the best deal. He is My most recent experience was to buy out my current lease on my 2019 Ford Edge Titanium. Joshua Halse made sure that I received the best deal. He is always friendly and courteous to myself and my husband. My husband purchased his F-150 Lariat from Joshua in March of this year and his deal went flawlessly as well. DePaula Ford also gave my husband the best deal on his trade in. So if you need a vehicle, Stop in and see Joshua in sales and either Qasim or Tracie in finance. They make it easy! Thank You Denise Byrne More
by Dees321
August 08, 2022
The friendly staff made the experience of getting a new vehicle a pleasure without feeling pressured. vehicle a pleasure without feeling pressured. More
by Schenectady car shopper
