
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Excellent, timely collision repair, I am satisfied & thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! More
The dealership was amazing. From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the vehicle. I will absolutely return back and recommend anyone else who is looking for a car service center! More
Depaula’s service center is the best in the entire capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and a capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and accommodating. Jeff in the body shop has been absolutely a hod send to me. Go Depaula Service!! You rock. More
Car appointment @8:30 had courtesy to work (very nice driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service ever. Will not be back More
I've delt with this dealership since they took over Orange Ford..BEST DEALERSHIP and Glenn Cummings is my sales guy.. He's the best around!! Orange Ford..BEST DEALERSHIP and Glenn Cummings is my sales guy.. He's the best around!! More
Best dealer in NY. Josh and Q are true professional. They are the best in business. Josh and Q are true professional. They are the best in business. More
Outstanding! Buying my vehicle from DePaula Ford was the best and easiest experience. I am convinced that there is really good people in this world because I ex Buying my vehicle from DePaula Ford was the best and easiest experience. I am convinced that there is really good people in this world because I experienced it at DePaula Ford. The sales people helping me were authentic and genuine. These are the facts. Never in my life (I’m 58) have I ever experienced true professionalism and care about wanting to help me with my car buying endeavor like DePaula Ford gave me. I’m still blown away. I walked in after work, and the next day (after work) I drove home my dream vehicle with plates, registration and insurance coverage. With no money, more coverage and benefits than I expected, and monthly payments a LOT less than I believed possible. Wow! Incredible. And DePaula Ford sold me the vehicle less than Book value! I could sell it right for a HUGE profit but I won’t because it’s my dream vehicle! Wow, I’m blown away! DePaula Ford knows how to help people. They are the best! And their service station is on sight, drive through! So no matter what happens with the vehicle I bought from them, they have the best access and drive through service! This is true “peace of mind” coverage. From this point forward I’m done, meaning, I will never buy or recommend a vehicle from anyone except DePaula Ford. Because they know how to help people. With absolute respect, thank you DePaula Ford! You have my business for life. More
I waited weeks for an appointment the my vehicle wasn’t even seen the day of the appointment. When I got the vehicle back there was an additional issue that it wasn’t brought in for even seen the day of the appointment. When I got the vehicle back there was an additional issue that it wasn’t brought in for More
Got me in quick and also got my truck back decently quickly. Thank you depaula quickly. Thank you depaula More
They went out of there way to take care of my needs at a late hour in the day late hour in the day More