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DePaula Ford

Albany, NY

4.7
4,870 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,870 reviews

November 15, 2023

Salesperson Hunter Talar was excellent as was the manager Jim. There were a few "rough" spots in the transaction due to paperwork but all ended well. I'm extremely satisfied with the way I was treated at DeP More

by whawkins0
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Talar -Sales
November 13, 2023

They make it a very easy process to purchase a vehicle. John is a great salesman and he is very helpful and knowledgeable. More

by cpage7552
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Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

great customer service from everyone. my salesman Nate, was able to answer all my questions to my satisfaction. More

by tommale
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Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

At no point did i feel uncomfortable or pressured, staff was courteous and respectful. My experience was effortless and fast. More

by woodcock3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroon Matin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Lenny is great about calling with updates. He made sure the work got done within the promised timeframe. More

by js.northway
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Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Good service. The salesman was very attentive. Everybody treated me well and the prices were good More

by PERRYMSTEELE
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Recommend Dealer
Yes
Employees Worked With
Justin Minarcik
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Great service ,Awesome, that I was understood in what I wanted in a vehicle and price range. Great Customer Service, Thank you Glenn C. More

by zayvega
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Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Everyone was very nice and great customer service Great customer service and explained things very clearly for me to understand More

by AliRaynor2189
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
Nov 10, 2023 -

AliRaynor2189 responded

Everyone was very nice and great customer service Great customer service and explained things very clearly for me to understand

November 10, 2023

Excellent service. Kind person and explained everything that was needed and why. The videos were good too More

by bryanjterry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

was informed of the entire process. Polite and courteous. Quiet waiting room while service was completed. More

by ALLSOPFATE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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