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DePaula Ford
Albany, NY
4,445 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,445 reviews
October 14, 2024
I was in for a routine service…Chance is always there to keep you updated on the progress of your service…I’ve been there several times and always look forward to work with chance because he is knowledgeab keep you updated on the progress of your service…I’ve been there several times and always look forward to work with chance because he is knowledgeable,,patient and takes the time to go over all aspects of your vehicle…He is definitely a great source for Depaula and a pleasure to work with…always appreciate his help More
by Mackey12205ms5555
Verified CustomerEmployees Worked With
CHANCE
October 13, 2024
Very polite, no pressure experience. They went out of their way to help with my car buying experience. I will definitely come back. They went out of their way to help with my car buying experience. I will definitely come back. More
by ms1872
October 13, 2024
Noticed a nasty sidewall bubble developing on one of my tires. I grabbed a spare from the basement and hauled it over to DePaula. Luis caught me as I was checking in. He had me back on the road in less t tires. I grabbed a spare from the basement and hauled it over to DePaula. Luis caught me as I was checking in. He had me back on the road in less than an hour. More
by Tom Anastasio, Black Mustang guy
Employees Worked With
October 13, 2024
Technician misrepresent the ability of the service required. Mechanic was not able to reprogram ford tire sensors to my other Ford truck as per phone call at time of scheduling appointment required. Mechanic was not able to reprogram ford tire sensors to my other Ford truck as per phone call at time of scheduling appointment More
by jstfixitagain
Employees Worked With
Chance
October 10, 2024
Phenomenal service, professional staff. Waiting room needs a low volume level television. I would use Depaula Ford collision for any car damage needs. Will be in to Depaula for a new truck Waiting room needs a low volume level television. I would use Depaula Ford collision for any car damage needs. Will be in to Depaula for a new truck in the spring More
by rquackenbush2016
Employees Worked With
Ken
October 10, 2024
All reps here extremely pleasent and caring. I explained how we were from Georgia, took our car in on short notice with no guarantees, and the work was done thankfully very quickly. I would high I explained how we were from Georgia, took our car in on short notice with no guarantees, and the work was done thankfully very quickly. I would highly recommend to all! More
by Steven
October 10, 2024
John is very helpful. Reached out to let me know about more rebates and helped reach a deal on a new truck. This was my 4th vehicle from Depaula and I will continue to go Reached out to let me know about more rebates and helped reach a deal on a new truck. This was my 4th vehicle from Depaula and I will continue to go there for the future. More
by cpage7552
October 10, 2024
Friendly and accommodating staff. I've purchased 5 cars from this dealer and always had a good experience. I've purchased 5 cars from this dealer and always had a good experience. More
by Joshua Sherman
Employees Worked With
Other Employees :
Chance
October 10, 2024
Was able to make a convenient appointment time for a NY State inspection. Dropped car off with Luis who is always friendly and helpful. When I returned, Luis gave me my paper work, and brought my car over State inspection. Dropped car off with Luis who is always friendly and helpful. When I returned, Luis gave me my paper work, and brought my car over to the exit door. I was very satisfied and appreciate the great customer service provided. More
by CARMENFCICCARELLI
Employees Worked With
October 09, 2024
Louis is always great to work with. Always provides excellent customer service. Would highly recommend! Always provides excellent customer service. Would highly recommend! More
by ASHGORMAN23
Employees Worked With
