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DePaula Ford
Albany, NY
4,628 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,628 reviews
January 06, 2025
Sold me a used 2021 Bronco with severe damage. No one accepts responsibility and had to return to the dealership twice (had the car less than a week) No one accepts responsibility and had to return to the dealership twice (had the car less than a week) More
by amel
Verified CustomerEmployees Worked With
January 06, 2025
ok Did well with the ongoing construction of the service area and the rest of the dealership. Parking was in short supply but was delt with well. area and the rest of the dealership. Parking was in short supply but was delt with well. More
by PetePiroha
Employees Worked With
January 05, 2025
Appreciate that my car was fixed the other day. Service manager worked with mechanic to make sure I got what was needed. Service manager worked with mechanic to make sure I got what was needed. More
by jeisenb2
Employees Worked With
January 05, 2025
Even with all the construction mess the service was great. Problem diagnosed, fixed, and on my way. great. Problem diagnosed, fixed, and on my way. More
by twinklemiller
Employees Worked With
January 03, 2025
Fantastic dealership to do business with! No complaints whatsoever, and my sale certainly wasn't an easy one. They worked with me and got the job done!! No complaints whatsoever, and my sale certainly wasn't an easy one. They worked with me and got the job done!! More
by mjctmc
January 03, 2025
Haroon and the team were excellent. My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the wa My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the way to go. More
by MRL5482
January 02, 2025
Lenny was great. Lenny was great this survey is a joke but Lenny was great Lenny was great this survey is a joke but Lenny was great More
by hoffaya
Employees Worked With
January 02, 2025
The staff was friendly and pleasant. I appreciated the video of the service issues sent to me. I appreciated the video of the service issues sent to me. More
by THERESAFLOOD
Employees Worked With
January 02, 2025
Lenny was absolutely amazing as usual. He took his time and explaining what the issues were with my vehicle. He did not rush. He explained it in a way that I could understand. He was very He took his time and explaining what the issues were with my vehicle. He did not rush. He explained it in a way that I could understand. He was very kind And you can tell that he is an expert in his field. More
by adouglas777
Employees Worked With
January 01, 2025
Very professional and helpful. Told me of issues but did not pressure to sell me them. Told me of issues but did not pressure to sell me them. More
by CHANSEN13
