
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I got a same day appt for oil change & service on my leased Ford Escape on a Saturday which surprised me. Chance was very pleasant, easy to talk to. He checked for any recalls, went over the service pla leased Ford Escape on a Saturday which surprised me. Chance was very pleasant, easy to talk to. He checked for any recalls, went over the service plan with me. I was very pleased with how I was treated. More
Ended up paying more than I wanted, as they discovered a few issues, but I felt good that I can make the car last a bit longer few issues, but I felt good that I can make the car last a bit longer More
Be in and you at a reasonable time and always taken care of and pleased with the service of and pleased with the service More
They were wonderful to work with. Very patient with my 500 questions. My whole experience was great and I will recommend to anyone. Very patient with my 500 questions. My whole experience was great and I will recommend to anyone. More
Service department is top notch. Had me in and out for a brake job in a few hours Had me in and out for a brake job in a few hours More
Great experience everyone went above and beyond to make my dream truvk come true thank you my dream truvk come true thank you More
Very efficient and informative as usual Always a pleasure when I go. I would recommend Depaula when I go. I would recommend Depaula More
Very efficient and informative as usual Always a pleasure when I go. I would recommend Depaula when I go. I would recommend Depaula More
I always have a great experience at DePaula Ford. The appointment is easy to set up, and the service department is quick and efficient. The appointment is easy to set up, and the service department is quick and efficient. More
This is my 4th vehicle purchase from Depaula Ford. Theres a reason I keep going back. They have exceptional customer service, knowledge of their vehicles and patience with their customers. My salesm Theres a reason I keep going back. They have exceptional customer service, knowledge of their vehicles and patience with their customers. My salesman Nate Daigle takes the time to explain all your options and helps you stay within your budget all while making sure you are happy with your choice. Theres never any pressure. He’s very professional and personable which makes this a great buying experience. I will never go anywhere else for future purchases. I would highly recommend Depaula Ford and Nate More