Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,861 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,861 reviews
April 29, 2025
Hussain was excellent to deal with. Very straight forward and helpful. I didn’t get any of the pushy sales tactics or attitude that I felt from some other dealerships. The whole process Very straight forward and helpful. I didn’t get any of the pushy sales tactics or attitude that I felt from some other dealerships. The whole process was simple and honest. I’d be happy to recommend Hussain to anyone. Thanks! More
by onachtigal11
Employees Worked With
April 29, 2025
Appreciated the support from initial deal, all the way through vehicle delivery. Lots to accomplish along the way and our sales rep and finance rep made it easy. through vehicle delivery. Lots to accomplish along the way and our sales rep and finance rep made it easy. More
by pdraveck
Verified CustomerApril 29, 2025
Our Commercial Sales Team was great to work with. We were a bit cumbersome to say the least. Sorry, and we appreciate all the help along the way! We were a bit cumbersome to say the least. Sorry, and we appreciate all the help along the way! More
by pdraveck
April 29, 2025
The commercial sales rep and the finance rep was easy to work with and very helpful throughout the process. work with and very helpful throughout the process. More
by pdraveck
April 29, 2025
They are amazing to deal with, the service was fast the staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle a staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle and brought it back to her in a timely fashion More
by isca324
Employees Worked With
April 29, 2025
I had a great experience working with Nick, who went above and beyond to help me purchase a vehicle from out of state. He handled all the extra steps required for registration in my state, making the pr above and beyond to help me purchase a vehicle from out of state. He handled all the extra steps required for registration in my state, making the process smooth and stress-free. On top of that, he was flexible and worked around my vacation schedule to ensure everything stayed on track—truly excellent service. More
by eliking220
April 28, 2025
Everything was great. Hussain was very friendly and helpful. Tracie in finance was also great and professional. Very friendly people Hussain was very friendly and helpful. Tracie in finance was also great and professional. Very friendly people More
by litzars
April 28, 2025
Paid for a diagnostic ($216) service and the diagnosis was incorrect. Had the vehicle serviced elsewhere at the repair wasn't what I got charged $216 for by DePaula was incorrect. Had the vehicle serviced elsewhere at the repair wasn't what I got charged $216 for by DePaula More
by Dr. Joe
Employees Worked With
Jared
