Darling's Chrysler Dodge Augusta
Augusta, ME
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771 Reviews of Darling's Chrysler Dodge Augusta
Great experience! I love a new car, but truly do not enjoy the experience....until this recent visit. Les Mosher made the process so comfortable and genuine. He listene I love a new car, but truly do not enjoy the experience....until this recent visit. Les Mosher made the process so comfortable and genuine. He listened to what was important to me, never trying to "sell" me on a product or feature. I never felt any pressure and appreciated the amount of time he spent with me ---as it took hours for me to decide which vehicle was right for me! I ended up with the Santa Fe which I am loving! I've driven it in our last 2 blizzards and it's been a God-send! I have felt very safe and of course the heated seats and steering wheel add just the right touch too! Thank you Les! More
The Search for a Good Trade It was March10th, the wind was blowing, overcast skies and blustery cold. My wife Sue and I knew it would be a good day to look for a car as the weath It was March10th, the wind was blowing, overcast skies and blustery cold. My wife Sue and I knew it would be a good day to look for a car as the weather would keep the crowds down. Upon reaching the Darlings dealership in Augusta, we noticed a little man with glasses and a hat, standing just out side the door to go in, peering over all the vehicles in the parking lot. Probably thinking-- "I know I can put someone in a new car today"!! After a few seconds, he spotted my wife and I turning in and I know all he had on his mind was--"JUST LOOK AT THAT AWESOME 2003 DODGE RAM 1500--RED, WITH HAND PAINTED PINSTRIPES AND MAG WHEELS, AND SAYING TO HIMSELF, this would look awesome in our show room!!! So we parked, Paul came over to our truck, half frozen, but very determined, and said--"Can I help you find a nice ride for you and your wife??" And so the talking started. Paul knew just what we were looking for. We did a comparison, kicked a few tires, and before we knew it, we were trying out a Hyundai. Paul had all the answers we wanted to hear, he earnestly listened to all our concerns and very helpful in everyway. So in the end, Paul was a little disappointed the Dodge Ram wasn't the trade in, but he was able to go in long enough to get warm and we made a trade. Other than not having a second key for the car, (which we found out to be a very expensive item)(and still need to get), the trading experience was awesome!! Paul Watson I would recommend highly as a sales person if you go there to look at cars. He isn't pushy and gives the buyer a chance to make up their own minds. Can't wait to use the service department!! Thanks Paul for all your help. Ken Richardson More
quick an easy This purchase was quick an easy. Went in on Saturday and nothing really caught my eye . Peter said he would continue to look and get with me if someth This purchase was quick an easy. Went in on Saturday and nothing really caught my eye . Peter said he would continue to look and get with me if something popped up in my price range and particulars i was looking for.The following Wednesday he called and and sent me pictures. Nice truck and the right price. I will definitely be back when it's time for another car or truck More
Awesome experience! I leased my first car just a few days ago. I walked in to Darlings Hyundai not expecting to walk out with a brand new car. Nick Moody and the rest of I leased my first car just a few days ago. I walked in to Darlings Hyundai not expecting to walk out with a brand new car. Nick Moody and the rest of the team made the process very smooth and easy. The test drive in the 2017 Hyundai Elantra was fantastic and the features shown to me during the test drive won the car over! I had such a positive experience and everyone was so kind! I would definitely recommend this dealership to family and friends! More
great people very helpful Darlings helped me get my truck and they where honest and helpful they treated me with respect and met me at the door with a smile thank you darlings Darlings helped me get my truck and they where honest and helpful they treated me with respect and met me at the door with a smile thank you darlings More
Horrible Service and even Worse quality of Repair Id highly recommend shopping around before choosing Darlings Collision. This all started after coming out of store to find my brand new car front bump Id highly recommend shopping around before choosing Darlings Collision. This all started after coming out of store to find my brand new car front bumper ripped apart by what appeared to have been a plow truck due to color of paint and how snow was piled up, so i call Geico and set up a time for adjuster to look at it at their "preferred" bodyshop. Everything went fine at that point dropped off car with Darlings Collision, a week later i was wondering what was going on so i called the body shop and was told by a lady it would be done in the afternoon. I headed down to Augusta as this is a little bit of a drive for me. Went into darlings got a folder showing parts that were replaced and price as well as a paper stating two people visually inspected and signed off the repair a Rene from Darlings and Eric marsh from Geico. Right when i got to car i noticed alot wrong buffer burns in paint on replaced fender, a 2 inch scratch in paint on new bumper, hair stuck in clear coat, and bumper body lines poorly matched up. Darlings tried to push the car out as completed like this. After refusing to sign paperwork i requested this was fixed so more waiting.... 500 dollars of my hard earned money was paid to Darlings direct as a deductible plus the additional my insurance policy pays them which is insane they would attempt to let a car go like this.... Moral of this story is do some research on Darlings Collision on ripoffreport.com, as well as Geico "preferred auto express shops" they're numerous videos online and even a report from national news catching these preferred shops from geico and progressive cutting major corners on repairs and quality. I'd highly recommend shopping around and staying far away from Darlings Collision. I wish i could post pics on here... 1 star Darlings... More
Easy, easy, easy... and no stress! I was driving by and noticed a promotion taking place at Darlings in Augusta, never thinking I would go home with a new vehicle! I knew going in what I was driving by and noticed a promotion taking place at Darlings in Augusta, never thinking I would go home with a new vehicle! I knew going in what I wanted in my next truck, and what I needed to be offered for my old truck, and both my 'want & need' was taken care off with ease! I walked through the door and saw a smiling Peter Dionne and I was immediately happy to sit down and chat. Pete helped me do more than that, and my new truck is in the driveway! This process can be so stressful, and unrewarding at times, but Peter and the rest of the staff (finance forms person -Nate, and dropping my second key off person, etc.) made this so easy to do. Thank you for a very, very good 'experience', so nice to have these days! Jim D More
Larabee Great customer service, friendly, helpful and not pushy. I appreciated the honesty in my choice of FWD over AWD and not trying to talk me into buying Great customer service, friendly, helpful and not pushy. I appreciated the honesty in my choice of FWD over AWD and not trying to talk me into buying something I didn't need. More
Possible recomendation.. Jana in service was awesome. I mentioned a new truck and had me meet Tim H. who was awesome. Jason the sales manager was great and worked up a fair de Jana in service was awesome. I mentioned a new truck and had me meet Tim H. who was awesome. Jason the sales manager was great and worked up a fair deal. Was passed off to Finance Manager Nate who was friendly and (funny). After getting in writing from Jason what my payments would be , Nate had my final paperwork at $10 higher...I know not a big deal but it was not the payment I agreed on in writing and a "handshake". Funny how you remember the negative even though so small. Wish I could have given five stars but that just a slightly lowered my impression. More
Wow! I felt cared about Peter and Steve are fantastic caring salesmen who both put our desires and needs first. Steve went back to the lending agency and got us some extras w Peter and Steve are fantastic caring salesmen who both put our desires and needs first. Steve went back to the lending agency and got us some extras we wanted. Peter showed us items on the car and took extra time with us explaining things. I highly recommend the experience we had with them and I commend the dealership for hiring them. More