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Darling's Chrysler Dodge Augusta

Augusta, ME

4.7
789 Reviews

439 Western Ave.

Augusta, ME

04330

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789 Reviews of Darling's Chrysler Dodge Augusta

April 22, 2026

Service has been done in a timely manner and personnel have always been friendly and courteous More

by gary2hike2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Zartman
April 22, 2026

The service is good but trying to get an appointment is very difficult. called ,texted and finally went into the dealership to get my appointment. More

by cruisenldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed-Service Desk
Apr 22, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for your feedback. We’re glad to hear the service itself was good, but we’re sorry that getting the appointment scheduled was so difficult. Having to call, text, and then come into the dealership just to book service is frustrating and not the experience we want for our customers. We appreciate you bringing this to our attention so we can review the process and improve communication and scheduling moving forward. Thank you for choosing Darling’s and for your business.

April 19, 2026

Took my 2023 ford expedition king ranch in for prepaid service. Sent my truck out with 33 lbs of pressure in each tire. Supposed to be 39 lbs. not impressed, husband and I are both disabled now we have to More

by Nizzie.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheila McCrillis
Apr 20, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for your feedback. We’re sorry your 2023 Ford Expedition King Ranch was returned with the tire pressure set below the recommended 39 PSI after your prepaid service visit. We understand how frustrating and inconvenient that is, especially given your situation. Tire pressure should have been checked and adjusted properly before the vehicle left. We appreciate you bringing this to our attention and apologize for the added inconvenience.

April 16, 2026

The staff is very friendly and welcoming. I was very impressed w/one of the service mechanic, JJ, who solved an issue that was a major concern to me w/out me having put in a service request More

by MicahJosche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, JJ, Ryan Spano, Sheila McCrillis, Jess Zartman
Apr 17, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful review. We’re so glad to hear the Darling’s Chrysler Dodge Ram Augusta Service team was friendly and welcoming throughout your visit. It’s especially great to know JJ noticed and resolved a concern with your Jeep before you even had to request it. That kind of attention to detail and foresight truly makes a difference. We also appreciate your kind words about John’s leadership and the great work of Ryan Spano, Sheila McCrillis, and Jess Zartman. We’re proud to have such a strong team taking care of our customers. Warthog indeed. Thank you for choosing Darling’s Chrysler Dodge Ram Augusta and for your business.

April 15, 2026

Sheila is stellar smart attentive. Evan tries to spare $ and hear customers priorities with great effort follow thru. As team they make unfortunate things right. More

by Sloxy2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan , Sheila McCrillis
Apr 15, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful review. We’re so glad to hear Sheila provided such smart and attentive service and that Evan worked hard to understand your priorities and help save you money where possible. It means a lot to know they worked together to make an unfortunate situation right. We truly appreciate your kind words about both of them and their follow through. Thank you for choosing Darling’s and for your business.

April 15, 2026

Great service and friendly employees, fast in and out. Would definitely recommend to my friends More

by mammiepapa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Apr 15, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the great review. We’re so glad to hear you had a fast and friendly experience with the Darling’s Chrysler Dodge Augusta team. It’s great to know our employees made your visit enjoyable and efficient. We truly appreciate your recommendation and thank you for choosing Darling’s Chrysler Dodge Augusta and for your business.

April 14, 2026

This is the third truck I have bought from here. Service is great, they work hard to get the deal done More

by Robert.l.parsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Jake Warn
Apr 15, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful review and for choosing us for your third truck purchase. We’re so glad to hear you continue to have great experiences with both our sales and service teams. It means a lot to know our team has worked hard to help get the deal done each time. We truly appreciate your loyalty and support. Thank you for choosing Darling’s and for your business.

April 14, 2026

Always to the point and if something needs your attention thay find you and ask what you would like to do More

by Sarge9816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Apr 15, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the great review. We’re so glad to hear our team is always straightforward and takes the time to keep you informed when something needs attention. We believe it’s important to explain what is needed and let you decide how you would like to move forward. Thank you for choosing Darling’s and for your business.

April 14, 2026

Scedulong was easy and had flexibility to scedule appointment a little later in day. Vehicle completed on time. Returned in same condition. Service person very helpful. Noted areas of needed atte More

by Wbbeesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Deuschle, Sheila McCrillis
Apr 14, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the great review. We’re glad to hear scheduling was easy and flexible, and that your vehicle was completed on time and returned in the same condition. It’s also wonderful to know your service advisor was helpful, pointed out areas needing attention, and had estimates prepared for you. We truly appreciate your feedback. Thank you for choosing Darling’s and for your business.

April 13, 2026

They helped me when the dealership I bought my car from wouldn’t even return my calls or emails. I didn’t even have the car a year yet. I’ll never buy a car anywhere other than Darlings and I will get serv More

by Kkorenrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila McCrillis
Apr 14, 2026 -

Darling's Chrysler Dodge Augusta responded

Thank you for the wonderful review. We’re so glad our team was able to step in and help when you needed it most. We understand how frustrating it can be when you cannot get answers or support, especially with a newer vehicle. It means so much to hear that we were able to earn your trust and that you plan to choose Darling’s for both future vehicle purchases and service. We truly appreciate your kind words and loyalty. Thank you for choosing Darling’s and for your business.

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