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Darling's Chrysler Dodge Augusta

Augusta, ME

4.7
789 Reviews

439 Western Ave.

Augusta, ME

04330

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789 Reviews of Darling's Chrysler Dodge Augusta

May 02, 2012

On April 27 2012 I was shopping for a car. I was very unsure of what kind of car I wanted and what method of payment I wanted to take. Paul Watson was very patient with me and showed me all my option bas More

by vthulahoopgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Watson, Art Lawson, Jim Ropella
April 20, 2012

I recently bought a new Hyundai from salesman Paul Watson. He was great to work with. He was professional and not pushy, explained many things about the car and answered any questions I had. My exp More

by cal64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Watson
August 19, 2011

OMG. What a good feeling to shop for a ride for our son who is military and in Arkansas. We found a jeep online, called darlings who were closing on a friday night. We live only miles away and got there 1 More

by joyce1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jordan stebbins
August 07, 2011

We needed to get a bigger more reliable vehicle since we just ad a child. We went to the dealership and spoke with Jordan Stebbins. We told him what we wanted, needed, and the price we were comfortable wi More

by craigga72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Stebbins
July 26, 2011

My husband and I unexpectedly needed to replace our vehicle and after doing some online research, we found a vehicle we liked through the Darling's website. Unfortunately, it was at a lot that was fart More

by Chelle72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Emery
July 26, 2011

I have to Say I ahve had my share of dealings with New and Use car sales. BUt when it comes to Dealling with Don Emery he has always(with the last 5 vehicles I have bought from him) been professional, up More

by 06Commander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Emery, Paul Watson, And all other staff I have had contact with.
July 25, 2011

This was the best car buying experience I have ever had... Don was a greathelp with everthing I needed and was a pleasure dealing with him and all if the people we were in contact with.. I will recomme More

by dseeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Emery
July 24, 2011

Thanks to Don M. Emery-Salesman and Jim Ropella- Finance Manager for finding us two great vehicles that not only fit our needs, but fit the budget we had to work with. We are very happy with our experience More

by Big Daddy Tug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Emery, Jim Ropella
July 11, 2011

There were not a lot of reviews about Darling's Hyundai in Augusta, which is why I am going to the bother of writing this review. The two reviews I could find were from a couple of years ago, very negativ More

by teap70
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim
Jul 19, 2011 -

Darling's Chrysler Dodge Augusta responded

Hello, On behalf of all of us at Darling's, we are deeply sorry about the negative experience you had at our dealership and our General Sales Manager would love to have the opportunity to speak to you about what happened. I'm hoping, if you have a chance to talk, we can gain a better understanding of the issues and at the very least try to improve our processes and performance. Please call Art Larsen at 623-3846 at your convenience. Thank you for your time and consideration. Sincerely, Matt Smith Marketing Manager Darling's

Jul 19, 2011 -

teap70 responded

Very happy with our new Hyundai Elantra 2012 from Prime Hyundai which we purchsed on the 14th. The sale WAS there, and it could have been yours.

Jul 19, 2011 -

Darling's Chrysler Dodge Augusta responded

I completely understand and while I know that the opportunity to sell you a vehicle has past, it is our hope that you will grant us the opportunity to can gain a better understanding of the situation so we can work to improve where necessary. As a Hyundai dealer I can say that I am happy to hear that you were able to find the vehicle and the deal that you were looking and I deeply regret that you are unhappy with your experience at our dealership. I also understand if you decide not to speak with Art about the situation, but either way I hope you accept my personal apology. Thank you for taking the time to reply to my original message. Here is Art's number again if you decide to give him a call -623-3846 Matt

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