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Darling's Chrysler Dodge Augusta

Augusta, ME

4.7
789 Reviews

439 Western Ave.

Augusta, ME

04330

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789 Reviews of Darling's Chrysler Dodge Augusta

February 05, 2013

All of the employees I have dealt with at Darling's have been exceptional. However I would like to make special mention of the the wonderful service that Service Manager Laurie Dutil has provided to me each More

by bobulus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Dutil
February 04, 2013

I have a 2003 chrysler t&C that had problems with the computers and they worked with me as far as labor and parts it took a while but it got fixed and runs super now a few months after all repaired I hop More

by myrtle.brown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eli service mgr
February 01, 2013

I chose darlings originally because I knew a few people who worked in sales. We bought the vehicle over a year ago, which I love. Since then I have had my vehicle in for my routine maintenance. They all More

by gmmalloy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Dutil
January 26, 2013

Once again, the team from Darling's has done an outstanding job explaining and detailing any issues with my car. They are honest (unlike a dealership next door to them) and thorough. More

by crystal.mckenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Winkley, Eli
January 24, 2013

We had a little mishap with our care which we bought in this store a few years ago. They were very reasonable price wise and very friendly. I do recommend Darlings when ever I get a chance to. I love my Hy More

by Linmorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service and Todd
January 10, 2013

Work was done quickly. I was given a fair diagnosis of the problems, and an explanation of everything that needed to be done. I will be going back in the future. More

by kevj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli
January 10, 2013

I have bought two cars from you and will come back when I need to trade again. The service is great and everybody is friendly. More

by kimvicneire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ropella
July 28, 2012

Last week I went to darlings after looking on their website about a used SUV to move my things to and from college. Paul Watson was the Sales Rep. that assisted me. The vehicle that I was looking at wa More

by Sircarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Watson
July 05, 2012

I just purchased a pre-owned car from Darlings of Augusta I had the best experience that I have ever had my sales person Tim Hachey was great i did not feel pressured I told him what I was looking for and wh More

by Katiemurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hachey, Jim Ropella
June 12, 2012

I went in yesterday I wanted to see what they had in stock, I talked to the sales rep. explained my situation and the first thing that came out of his mouth was he wouldn't tow anything with that truck. More

by StingerF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ropella
Jun 13, 2012 -

Darling's Chrysler Dodge Augusta responded

Hello, I've very sorry to hear about your experience at our dealership, but I sincerely appreciate you posting this review to help bring it to our attention. We try very hard to make sure each and every customer is treated with the utmost respect and we strive to offer the very best customer service. Clearly, we dropped the ball in this case, but we would love to have the opportunity to make it right. Our general manager is available to call or email, whichever you would prefer. You can reach him by calling 944-2327 or emailing kevin.tesseo@darlings.com. Thank you again for helping us to improve and thank you for being a loyal Dodge customer. Sincerely, Matt Matt Smith Marketing Manager Darling's matts@darlings.com

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