Darling's Chrysler Dodge Augusta

DARLING'S MOTOR, AUGUSTA, ME WHEN MY WIFE AND I VISITED THE SHOWROOM, WE WERE MET BY A YOUNG SALESMAN, THINKING HE LOOKED QUITE YOUNG , BUT IMMEDIATELY HE WAS INTERESTED IN WHAT W WHEN MY WIFE AND I VISITED THE SHOWROOM, WE WERE MET BY A YOUNG SALESMAN, THINKING HE LOOKED QUITE YOUNG , BUT IMMEDIATELY HE WAS INTERESTED IN WHAT WE HAD TO SAY AND WHAT WE WOULD BE INTERESTED IN LOOKING FOR IN A NEW OR USED VEHICLE, WITH A TRADE. WE IMMEDIATELY FELT COMFORTABLE WITH HIM SHOWING US WHAT THEY HAD TO OFFER. AND WHICH HE DID EFFICIENTLY AND QUICK, NOT RUSHING US. WE FELT HIS UNDERSTANDING AND KNOWLEDGE WERE EXCELLENT, WHICH I BELIEVE, SOMETIMES ,HE DID GET SOME ADVICE FROM OTHERS IN THE SHOP.,WHICH WAS FINE. HE MADE THE VISIT ENJOYABLE AND WOULD RECOMMEND HIM TO ANY OF OUR FAMILY OR FRIENDS. THIS PERSON IS JOSH LARSON. OVERALL, THE OTHER STAFF WORKING THERE SEEMED ALWAYS READY TO ASSIST BOTH OF US. GOOD JOB JOSH ! THANK YOU ED & PAT WRIGHT More

Darling's Hyundai The staff at Darling's was extremely professional and helpful. The salesman, Mr. Hatheway, was nice enough to help us out a bit off hours, as we drove The staff at Darling's was extremely professional and helpful. The salesman, Mr. Hatheway, was nice enough to help us out a bit off hours, as we drove in from out of town slightly before the store opened fully. Mr. Hatheway was professional, efficient, and checked in with me after my purchase to ensure the car was working out well. The financial staff member I worked with, Mr. Marquis, worked quickly and efficiently, and explained the different forms and options in a concise and understandable manner. His email correspondence with me was professional as well. Overall, I had a stress-free and comfortable experience! More

Great salesman and attitude We were looking to lease a new car based on our budget. We worked with Peter Dionne and he was incredibly helpful. He was very knowledgeable and answe We were looking to lease a new car based on our budget. We worked with Peter Dionne and he was incredibly helpful. He was very knowledgeable and answered all of our questions. This was all while not pressuring us or trying to make a quick sale. That led to us being more interested because of his attitude and demeanor. We had previously purchased a car from Darlings, and will definitely go back again for our next car based on this experience. We also worked with Nate Marquis for the paperwork and lease details. He was very was easy to relate to, and answered all of our questions, and even a few we didn't know we needed to ask. Both gentlemen made the experience easy and enjoyable. Thank you Darlings for helping us again! More

josh larson a salesman this journey started on July 3 when I called about a dodge challenger, my wife and work two jobs and never have the same day off together so josh Lar this journey started on July 3 when I called about a dodge challenger, my wife and work two jobs and never have the same day off together so josh Larson worked with us we had a bike and car to trade in and though car dealerships don't like taking motorcycles in on trade because they sit around for awhile josh went the extra mile and then got the bike banked out by a motorcycle dealership to pull this deal together I am going to be honest I did not get what I wanted for the bike but in the end we got the car for what I thought was a fair deal and no regrets other than we trade one of our bikes so one toy for another I understand josh is fairly new to selling cars but he earned my respect with this deal let me say I am not easy to deal with because I do my research and figure just what I want to pay and I give my self a little lean way I am a older gentleman and this I not my first rodeo but every thing worked out great and now I just hope service is as good as I have my expectations up to paul walsh happy customer More

Paul was fantastic! I have never had such an amazing experience with a dealership until I came here. Great and fantastic customer service. Made it less stressful to purch I have never had such an amazing experience with a dealership until I came here. Great and fantastic customer service. Made it less stressful to purchase a vehicle for once! More

Amazing Customer Service My husband and I cannot believe the superior service we received! Usually the car buying process is tedious and frustrating. The three employees we My husband and I cannot believe the superior service we received! Usually the car buying process is tedious and frustrating. The three employees we dealt with made buying our truck fun! They were so willing to work with us, ease our mind, and continue to assure us that they were there to make a deal that worked for us. We can't thank them enough! More

Great service Made the car buying process easy and enjoyable. I didn't feel forced into anything and felt I could trust my sales rep. I liked the service center and Made the car buying process easy and enjoyable. I didn't feel forced into anything and felt I could trust my sales rep. I liked the service center and the selection of cars. More

Horrible experience I purchased a brand new car for over $20,000 with the promise that I would be able to haul my kayaks utilizing a roof rack purchased through the compa I purchased a brand new car for over $20,000 with the promise that I would be able to haul my kayaks utilizing a roof rack purchased through the company. I spent an additional $600 on that. Not only did the rack fly off my car twice after Darlings installed it two times and assured me it wouldn't fly off again, leaving scratches on my car, but they wanted to blame the rack flying off on me when they were the ones who installed it twice. When I went to address the issue they barely worked with me. I wanted them to at least fix the scratches and they gave me a hard time about that, saying the rack didn't cause the scratches down the back of my car (which it clearly had). They wanted me to eat over $6,000 from a car I just bought from them and purchase an older vehicle around $11,000 and still pay my total of over $20,000. They wouldn't give me more than $13,500 for the brand new car I just purchased from them with a promise that they couldn't keep. Now I'm stuck paying over $20,000 for a car, a 7 year car loan and no way to haul my kayaks. A promise is a promise and Darlings definitely did not hold up there end of the deal. I will make sure everyone I know never purchases a vehicle from Darlings. I am beyond dissatisfied. More

Truck purchase went well. Overall my experience with this dealership has been good, the service department has been helpful and professional. Recently Peter Dionne assisted me Overall my experience with this dealership has been good, the service department has been helpful and professional. Recently Peter Dionne assisted me with the purchase of a new Ram truck, his approach and assistance elevated my overall rating. He went above and beyond to make the process simple and easy. Many thanks to Peter. More

Awesome vehicle buying experience Went into Darlings just looking at new trucks, was greeted by Josh Larsen in less than 2 minutes, we talked about what I was looking for, and he wasn' Went into Darlings just looking at new trucks, was greeted by Josh Larsen in less than 2 minutes, we talked about what I was looking for, and he wasn't pushy at all, he stayed late the first time I was there showing me every possible truck, and after I left kept me posted on other trucks as they came in, I ended up buying a brand new truck at a great price and got a good trade on my old one, the team at Darlings is great and worked with my credit union to get me a good monthly payment, I would recommend them to everyone whether they are looking for a new or really nice pre owned vehicle! More