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BMW of Allentown
Allentown, PA
2,475 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,475 reviews
July 16, 2026
Lisa at BMW was fantastic. My car had an emergency visit to the dealership and she and the mechanic took care of me right away. Everyone was very helpful and professional. Lisa My car had an emergency visit to the dealership and she and the mechanic took care of me right away. Everyone was very helpful and professional. Lisa is always kind, considerate, and understanding. Thank you for the excellent service. More
by cbeck103
Employees Worked With
July 15, 2026
I won’t go anywhere else! I’m a repeat customer at BMW MINI of Allentown, and I recently came in to buy a Certified Pre-Owned X1. From the test drive through to signing, th I’m a repeat customer at BMW MINI of Allentown, and I recently came in to buy a Certified Pre-Owned X1. From the test drive through to signing, the whole experience was smooth and easy from start to finish. No pressure, no rushing - just a team that knows what they’re doing. They genuinely make the whole process easy, and they treat you like family. I know that sounds like something out of their own marketing copy, but it’s true… I keep coming back and don’t mind the extra drive for service because I trust them. Thank you to Eduardo, Lisa, Chris, and Brian! It’s always a good experience. More
by Rebecca W
July 14, 2026
I like the fantastic service here, everyone is very nice, I was given a loaner for the time my vehicle was serviced, my vehicle was washed, I was given a video by the mechanic inspecting my vehicle. Best ser I was given a loaner for the time my vehicle was serviced, my vehicle was washed, I was given a video by the mechanic inspecting my vehicle. Best service I have ever had was at BMW of Allentown. More
by JeepGuy926
July 14, 2026
Friendly and personal service, offers loaner when can't wait. Thorough, clean, easy access off highway. wait. Thorough, clean, easy access off highway. More
by yedlock4
July 09, 2026
Customer focused. Easy to make appointments and keep customer updated with service. Provided transportation to and from home. Great waiting accommodations if you are Easy to make appointments and keep customer updated with service. Provided transportation to and from home. Great waiting accommodations if you are waiting. More
by J_hallingstad
July 09, 2026
Eddy along with Hallie, Brian, and Chris were an absolute pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other de pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other dealership. All expectations were far beyond exceeded, and the entire process was seamless from start to finish. There was not a question left unanswered by the time I left. Thank you Eddy, Hallie, Brian, and Chris, for truly standing out and raising the bar. More
by Jeremy M
July 07, 2026
Excellent service no issues treated super well Charlie was great as always. Service was on time car came back in great condition. was great as always. Service was on time car came back in great condition. More
by joe.jacobs111
Employees Worked With
July 07, 2026
Great Service with the Sales Person Mason, the Manager and Finance person all working together and Finance person all working together More
by BILL.MCDONOUGH50
July 07, 2026
Always easy to deal with BMW of Allentown. David, sales rep, very helpful. All around great dealership. David, sales rep, very helpful. All around great dealership. More
by JoniE
Employees Worked With
