BMW of Allentown

They provided excellent service and accommodations. ..Excellent! I should have taken my car to them from the beginning. ..Excellent! I should have taken my car to them from the beginning. More

I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was contacted by Charles German from their service department. Charlie was amazing from start to finish. He had my car in service bright and early and had me back on the road on my journey in almost no time. He was very professional and a pleasure to deal with. He helped me with questions and kept me up to date and informed. Thanks to Charlie, my unpleasant flat tire experience became unexpectedly very pleasant. Great service department! And very nice looking dealership I might add! More

Eddy Shoy was great…Wonderful experience all the way from the day we stepped in till the delivery!! the day we stepped in till the delivery!! More

Very prompt and courteous service. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. More

Great buying experience. David was fantastic in finding my car and closing the deal quickly. The car, dealership and David were all amazing. Thank you! David was fantastic in finding my car and closing the deal quickly. The car, dealership and David were all amazing. Thank you! More

Great Service and treated with with well. Always asked me for what the problems are and worked on only issues that I approved. Always asked me for what the problems are and worked on only issues that I approved. More

I enjoy working with this dealer. They have always treated me well except for the price which you have to negotiate. They have always treated me well except for the price which you have to negotiate. More

Pristine service and communication throughout the entire process. Would recommend to first time and legacy BMW owners. process. Would recommend to first time and legacy BMW owners. More

I first came into contact with BMW of Allentown in January when I inquired about one of their pre-owned 330i's. A friend of mine highly recommended this particular dealership because they consistently January when I inquired about one of their pre-owned 330i's. A friend of mine highly recommended this particular dealership because they consistently provide a positive, trustworthy, and efficient experience, prioritizing customer service, offering competitive pricing, and having a wide selection of quality vehicles, while also being transparent and reliable. This was 100% true. I would go as far as saying this is the most superior BMW dealership in Pennsylvania. I never experienced working with a Client Advisor like Beth, who, like me, was extremely analytical and provided easy-to-read vehicle specs that I could input into Excel to compare against competitor vehicles. When I arrived early for a test drive, Brad stepped in while Beth was busy with a customer to get my son and I ready to go for a test drive. Brad made my first-ever BMW driving experience special. From sharing his own personal experience with the brand to patiently answering all my questions, I felt like I was part of the BMW of Allentown family. The purchasing process was flawless, even when they were training someone to use the finance software for the first time. I never felt like it was dragging on, as it has at other dealerships in the past. It was worth traveling over an hour to purchase my first BMW at this dealership. Thanks again for an amazing buying experience! More

Great service experience at this dealer. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. More