BMW of Allentown

Overall this dealership was not as customer friendly as others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all whee others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all wheel drive. More

I purchased at least three BMWs over the years at Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a ne Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a new car maintenance program. Despite me stating the inspection is due the end of December, I was told the wait time for a shuttle ride to work is backed up well into mid January! No accommodations were offered since the state inspection is due at the end of December.. So now the two options I have are either wait at the dealership for 2 1/2 hours or have someone pick me up. Both options are very difficult for me with my work schedule. I never had an issue like this in the past and was always able to get through to my regular service agent Ethan. When I told the person I was speaking with that I was disappointed in the way service has declined at Daniel’s, there was no effort made to see what she could do to assist. Certainly no apology, just a simple “goodbye”. By contrast, when my wife’s Lexus needs service, it’s the royal treatment. This includes (if needed) picking up the vehicle at our house and delivering it back when finished. Maybe it’s time for a Lexus! More

This was my 4th purchase from Daniel's - exceptional staff all around! The situation with my purchase was quite unique. Eddy Shoy handled every detail of my situation/purchase with a great deal of pat staff all around! The situation with my purchase was quite unique. Eddy Shoy handled every detail of my situation/purchase with a great deal of patience, understanding and was very accommodating. Throughout the entire process, which I said was very unique, Eddy made sure all of my wishes and needs in my new vehicle was met. He handled everything in a timely manner, always responded to my text & calls and continued to assure me that he was always there for me and to contact him at any time with any questions and/or concerns. Eddy is extremely personable, knowledgeable and would always seek out any information needed. I greatly appreciated all Eddy did to make this purchase/process an easy and enjoyable experience! More

Great service and awesome cars. Convenient and having a loaner was nice. What else can I say? Convenient and having a loaner was nice. What else can I say? More

I had had a great overall experience at Daniels BMW. They made the whole process run smoothly. The staff is great They made the whole process run smoothly. The staff is great More

Hi I was in the market for a low mileage used car, Using CarFax and Auto Trader I chased several dealers without success. I would send an email asking for their OTD price and worksheet for same. Every Using CarFax and Auto Trader I chased several dealers without success. I would send an email asking for their OTD price and worksheet for same. Every dealer except Daniels gave me a song and dance and wanted to pump me for information to tailor the deal in their behalf. David Simoes came forward with the information that I wanted. After the test drive, we determined a minor issue that needed to be addressed. His service dept agreed to the repair at the asking price of the car. It was delivered to me as promised. I can't say enough about David and Daniels BMW. This was not a high price deal for a used car, but he treated me with respect and made it easy to go forward with the purchase. I would have no problem buying a BMW from this dealership when treated this well for a lesser purchase. More

I worked with Tim Noble, the experience was excellent. He was very knowledgeable about both vehicles that I was interested in. Tim is a sales professional, polite, respectful, extremely helpful. He was very knowledgeable about both vehicles that I was interested in. Tim is a sales professional, polite, respectful, extremely helpful. More

Exceptional service! ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expec ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expectations through the unexpected delay caused by a stop-sale/recall and his top-notch service approach. I highly recommend Daniels BMW and letting Mason manage the sale. Everyone at this dealer location was outstanding! More

Great car buying experience with David Simoes! David is Attentive, genuine, knowledgeable and honest, and this was all before he knew if we qualified for the vehicle. We appreciated David working David is Attentive, genuine, knowledgeable and honest, and this was all before he knew if we qualified for the vehicle. We appreciated David working through the numbers WITH us, finding every discount we qualified for and not making us haggle for a better price. Other dealerships we visited the salesperson kept going away to get numbers from the finance manager, giving us plenty of time to change our minds about buying from them. David made the experience so pleasant we are sending everyone we know! Thank you!! I love my X3 M50 2025!!! More

Our experience with Daniels BMW, especially Bradford, was more than exceptional. The process was seamless, very through and quite enjoyable. If anyone is looking to purchase a new or used vehicle, I would go more than exceptional. The process was seamless, very through and quite enjoyable. If anyone is looking to purchase a new or used vehicle, I would go see Brad. He answered all of our questions and always had a perfect solution. Also, Brian was extremely helpful at explaining all of the maintenance options available and helping us choose what was best for our needs. I highly recommend this dealership! More