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Dallas Lease Returns
Dallas, TX
7,403 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,403 reviews
November 19, 2024
Have great options and provided consistent follow up. It was a pleasurable experience working with him. It was a pleasurable experience working with him. More
by fobi.kenneth
Employees Worked With
November 19, 2024
Our experience with Dallas Lease Returns and Charlie were great! We wouldn’t hesitate to buy from them in the future. great! We wouldn’t hesitate to buy from them in the future. More
by pirtle.eric
Employees Worked With
November 19, 2024
Robert was amazing through the whole process. He made sure that I was able to get taken care of and went above and beyond to bring a vehicle back for me. Thank you! He made sure that I was able to get taken care of and went above and beyond to bring a vehicle back for me. Thank you! More
by Kounpand
Employees Worked With
November 18, 2024
After reviewing vehicles on the website and looking into pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse invento pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse inventory. The buying process was quick and easy. Based on the quality of their inventory and the entire buying process, I can see myself returning for future vehicles. Thanks Afton! More
by mhancock
November 18, 2024
Saw this truck online and requested a follow up from the dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked m dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked me through all the options/condition. Johnny was not pushy but let me make my mind up about pursuing this purchase. Also worked with me on the financing to get what I needed. Very satisfied with my experience with this dealership and with Johnny specifically. More
by Tgodwin1716
November 17, 2024
I was very pleased with the customer service provided by Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly rec Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly recommend shopping at Dallas Lease and Returns for your next vehicle purchase. More
by Alphonse
November 17, 2024
Women of DFW! This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the sm This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the smartest deal without haggling or leaving you out when talking with lenders. Total transparency, zero shady deals. This dealership has been voted the best for over 10 years and it shows. The owners are involved in the day to day and super friendly. Their rate of return customers is evidence that they are transparent in their deals and they take excellent care of the customer. I will be referring all my friends to come see Alexis Garcia and the crew at Dallas Lease Returns! More
by sheriwhorton
November 17, 2024
Made the purchase simple. Charlie delivered the car to me at my convenience and communicated well. My only complaint is the gas tank was basically empty. Charlie delivered the car to me at my convenience and communicated well. My only complaint is the gas tank was basically empty. More
by ddsvegas
Employees Worked With
November 16, 2024
We had a great experience working with Charlie Pollard at Dallas Leasing Returns! He was polite, professional and very helpful when we purchased our 2020 Honda Odyssey. The establishment was clean, comfortab Dallas Leasing Returns! He was polite, professional and very helpful when we purchased our 2020 Honda Odyssey. The establishment was clean, comfortable and all the staff members were personable. Charlie made the entire experience of buying a car easy and enjoyable. I would buy from him again and recommend Dallas Leasing Returns to friends and family. More
by tuckerhome
Employees Worked With
November 16, 2024
I had a pleasant experience working with Eric. Was able to do the bulk of the deal online, show up and sign off. Thank you Eric for a smooth deal Was able to do the bulk of the deal online, show up and sign off. Thank you Eric for a smooth deal More
by isaks
Employees Worked With
