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Dallas Lease Returns

Dallas, TX

5.0
6,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,947 reviews

October 13, 2022

Steve is an exceptional Sales man. He was so true to his words and meet all my expectations. In all, I will Like to do business with The Dealership again and will definitely like to More

by m.nwaokeafor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 15, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2022

Impressed with their inventory! And also impressed with the sales manager I worked with. Very knowledgeable and explained everything to me! He gave me advice on what to do during f More

by robv3579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katlyn Garcia
Oct 15, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brad delivered such a great experience!

October 12, 2022

Sindy and Afton took incredible care of me. They were prompt, responsive and friendly during the entire process. No hassle or pressure - just pertinent information to help me make an informed d More

by rstephens73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Oct 12, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Sindy and Afton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 11, 2022

This dealership is by far one of the best I have ever dealt with. I am currently from New Jersey and Mrs. Sindy Fernandez is by far the best Sales Manager I have gone through for purchasing a used vehicl More

by Jgonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Oct 11, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Sindy know if we can be of any more assistance!

October 11, 2022

It was a most excellent experience. We found the car-buying process at Dallas Lease Returns to be nearly stress-free. Quality cars at fair prices. Scout Morris was helpful and answered More

by amn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scout Morris
Oct 12, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Scout know if we can be of any more assistance!

October 11, 2022

This is my 5th car to buy from Chris! Always an outstanding experience! The team at DLR always makes it easy. I recommend to everyone I know. More

by Halfgrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

October 11, 2022

OUR FRIEND OF MANY YEARS, PETE HANKINS, IS A MAN WHO'S PATH WE HAVE NOT CROSSED SINCE 2001. HE EXEMPLIFIES TRUE FAITH, IN EVERY MOVE HE MAKES. MOM & I WERE TRYING TO BUY A VEHICLE,LARGER THAN WE OWNED, BU More

by Colt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Dallas Lease Returns responded

Colt, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2022

Awesome company who care for their customers! Everyone was super friendly and encouraged us to get the car that was right for us! More

by Tessa H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Dallas Lease Returns responded

Tessa, It's great to hear that Eric and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 08, 2022

Our experience with Dallas Lease Returns was excellent. It’s a much less stressful experience than dealerships. Scout was extremely helpful in answering our questions and the process was quick and easy. More

by grzairnjz3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett, Scout Morris
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2022

Richard was awesome. Very professional and seamless process. I would definitely recommend them. Very good selection of vehicles as well. More

by Bryan W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Richard was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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