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Dallas Lease Returns

Dallas, TX

5.0
7,527 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,527 reviews

January 30, 2025

Smooth and easy process. Great communication and customer service at Dallas Lease Returns. 2nd truck to purchase from them and will be back again. More

by jessfraz03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Dallas Lease Returns responded

Jess, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

January 30, 2025

I had called 4 other dealers and drive one other truck, but this dealer makes it painless and simple. Zero pressure. All info up front. Fast response. No high pressure. I was done in 2 hours and love my ne More

by Scottish lass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Eric and our team appreciate your business and hope to see you again soon!

January 29, 2025

Alexis was extremely helpful! It was the best experience at a dealership I’ve ever had. I would recommend her and the dealership to anyone who’s shopping for a new car. Overall ex More

by Jmhq122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Alexis was able to assist you and that you had such a positive experience.

January 28, 2025

Everyone was very kind and sympathetic to my situation and I am very grateful to the whole team More

by Denise San Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Dallas Lease Returns responded

Hi Denise: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

Jan 28, 2025 -

Denise San Miguel responded

Well you would definitely send any friends and family that may need or want a new vehicle for what ever reason. Charles Pollard , definitely made sure I was not left a foot . Okay, send Thank you Denise San Miguel

January 28, 2025

This was our first purchase with Dallas Lease Returns, and we will definitely keep coming back. Chris was awesome to say the least very open and transparent throughout the purchase process, and was even g More

by Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Dallas Lease Returns responded

Thank you, Jesse! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

January 27, 2025

Brad is very knowledgeable and help me and my family with everything! He’s awesome! More

by jens071277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Dallas Lease Returns responded

It's fantastic to hear that Brad provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

January 27, 2025

Easy car buying process and super nice people at the store, definitely come back again here sometime next time. More

by ezq802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

January 27, 2025

The best car buying I have ever done in my life will do it again More

by jksinirving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Christian, Brad, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 27, 2025

Chris tries his best to help his customers in getting a good deal for themselves. More

by Artistg
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

January 26, 2025

Christian was wonderful to work with while searching for the right vehicle. He was patient and kind. It made car buying easy and not feel like I was being pressured. I highly recommend Dallas Lease Returns More

by Ayount75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Christian was able to help, and we hope to see you again!