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Dallas Lease Returns

Dallas, TX

5.0
7,334 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,334 reviews

November 18, 2024

Saw this truck online and requested a follow up from the dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked m More

by Tgodwin1716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Johnny and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2024

After reviewing vehicles on the website and looking into pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse invento More

by mhancock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Afton was able to assist you and that you had such a positive experience.

November 17, 2024

Made the purchase simple. Charlie delivered the car to me at my convenience and communicated well. My only complaint is the gas tank was basically empty. More

by ddsvegas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Charlie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 17, 2024

Women of DFW! This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the sm More

by sheriwhorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roderick Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Alexis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2024

I was very pleased with the customer service provided by Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly rec More

by Alphonse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

November 16, 2024

We had a great experience working with Charlie Pollard at Dallas Leasing Returns! He was polite, professional and very helpful when we purchased our 2020 Honda Odyssey. The establishment was clean, comfortab More

by tuckerhome
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Charlie here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

November 16, 2024

I had a pleasant experience working with Eric. Was able to do the bulk of the deal online, show up and sign off. Thank you Eric for a smooth deal More

by isaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric, and we look forward to working with you again.

November 15, 2024

Gabe was great and very knowledgeable. Process was great and dealership was a great experience More

by cscmnt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 15, 2024

Marvin was very friendly and helpful! He made us feel comfortable and was not pushy in any way. We really loved buying our 4Runner from him and will be back at Dallas lease returns in the More

by jaymewalton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Dallas Lease Returns responded

We are very happy Marvin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2024

JK worked hard to get us the best deal possible. We live in Oklahoma and he kept in touch with us all the way through. Would recommend him at a 5 star rating. And by the way love my new car More

by lisateague71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Dallas Lease Returns responded

Congratulations on your new purchase! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!