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Dallas Lease Returns

Dallas, TX

5.0
7,402 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,402 reviews

November 07, 2024

Great to work with & excellent communication. Always available & very attentive to my needs! Moved quickly & we had my purchase wrapped up in short order. Due to my travel we conducted the entire More

by Larrywest1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2024

Dallas Lease Returns has the most friendliest associates working, serving and delivering excellent customer service. I would like to invite any and all that's looking for a good car buying experience. Go to More

by Shenell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thank you, Shenell, for taking the time to leave us this fantastic five-star review. We're thrilled to hear that you found your experience with Pete and our crew positive. Congratulations on your new purchase! Thank you so much for choosing Dallas Lease Returns! We truly appreciate your business.

November 06, 2024

This was the best experience in a buying a vehicle that we have ever had. Pete made the process so easy. We will be a future customer. More

by Elizabethl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

November 06, 2024

Chris Mikell was great to work with. Easiest, quickest, and least stressful car buying experience I've ever had. Would definately recommend Chris and Dallas Lease Returns. More

by Ryru 210
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

November 06, 2024

Very smooth transaction and great service. ..definitely would recommend to anyone and everyone...thanks alot for my new ride. More

by Brucegrap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

November 06, 2024

Eric Taylor got us in the ride we needed at the right price. Definitely going to be a repeat customer. Thanks Eric! More

by Kris P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

November 06, 2024

He helped out a lot and stuck to his word, and payed for the fixes to my tire, just received my check in the mail! More

by ezq802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

November 06, 2024

The car that we purchased from Brad was A 100 everything was working perfectly! After owning for like 2 months the tire pressure sensors came on, and Brad was able to take care of it at zero cost out of my More

by Luisretana2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 05, 2024

We truly had a great experience with the dealership but more importantly with our sales manager, Robert Y. This was a unique purchase and he was more than accommodating to us. We purchased our vehicle from More

by Robin A.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 04, 2024

Ric is great, took care of the entire process. Best buying experience I have ever had. Also, want to shout out to Charlie for starting the process More

by Dtrimble1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ric and our team, and we look forward to working with you again.

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