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Dallas Lease Returns

Dallas, TX

5.0
7,765 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,765 reviews

March 14, 2025

So grateful for this car purchase experience. Superior customer service and knowledgeable in every way. From the moment I walked in, they exceeded my expectations. Salesman Eric T and Manager Ric More

by kkane380
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dallas Lease Returns responded

It's great to hear that Eric, Ricky, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 14, 2025

OMG! ...Brad is definitely the go to guy in Texas. He cares about not only the customers vehicle but he cares about you as a customer. He is honest and str More

by loganglenn89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

It's great to hear that Brad provided you with such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 14, 2025

I have purchased 3 vehicles over the last 5 years from Lease Returns in Dallas. Each vehicle has been trouble free and was delivered to me in pristine condition. The process is hassle free and fast. More

by jwbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

March 14, 2025

After having visited several dealerships in the Metroplex, we were blessed to finally find one that really made us feel comfortable from the moment we walked through the doors. Brandon Desoto has a More

by laurenmena25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon De Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Pollard
Mar 16, 2025 -

Dallas Lease Returns responded

It's great to hear that you had such a positive experience, Lauren. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 13, 2025

Brad was awesome to work with and highly recommend. Great experience and great customer service. More

by LeAnn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dallas Lease Returns responded

LeAnn, Thanks for sharing about your experience with Dallas Lease Returns. Brad and our team appreciate your business and hope to see you again soon!

March 12, 2025

The absolute best place to buy to buy a car. Brad is the absolute best experience More

by stgiddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brad and truly appreciate your feedback.

March 12, 2025

It’s the only dealership we’ve ever used that is a pleasant experience. Absolutely no pressure. Everyone is friendly and helpful. And the vehicles always look and run great More

by cyndibro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Cindi, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 12, 2025

The dealership has a great and wide variety of cars and trucks. It’s a very clean and professional environment. Everyone I met was extremely nice and honestly seemed very happy to be there! JK was my sales More

by moschettij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Kenney
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for your very kind review. Johnny and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 12, 2025

Fraudulent Contracts, Forged Signatures, and Zero Accountability – Stay Away! I strongly advise against doing business with Dallas Lease Returns (DLR). My experience with this dealership has been More

by YouWillPay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kerron Sayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Dallas Lease Returns responded

We're sorry you had this experience!

Apr 04, 2025 -

YouWillPay responded

Your response is disappointing and dismissive given the seriousness of the situation. I presented documented evidence of forgery, altered contract terms, and deceptive business practices—all of which I reported to the CFPB, FTC, Texas DMV, Attorney General, and local law enforcement. This isn’t simply a “bad experience”; it’s potential criminal conduct. A public apology without an offer to resolve or even acknowledge the accusations only confirms your lack of accountability. I will continue to pursue this matter until justice is served.

March 11, 2025

I had a great experience and definitely recommend. Rick was an amazing and helpful gentleman. More

by Sammi H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Dallas Lease Returns responded

Thank you so much for your kind words, Sammi, and for taking the time to leave us this wonderful feedback!

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