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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,361 Reviews

1,361 Reviews of DCH Kay Honda - Service Center

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July 15, 2025

Justin was extremely personable and helpful. He made sure we weren't inconvenienced and explained the process and timeline of repairs. More

by barrbarapartygiirl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

DCH Kay Honda responded

Barbara, thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

July 15, 2025

Tiffany was amazing! She was thorough and explained everything well. Always easy at DCH Honda More

by tmballard433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

July 15, 2025

Great service. They were Fast and efficient. We will come back for additional service in the future. More

by JANELLE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

July 15, 2025

Friendly, fast and transparent Macey was friendly, and kept me updated along the way. The process was quick More

by Hoseyr1
Recommend Dealer
Yes
Employees Worked With
Macey
Jul 15, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

July 11, 2025

Very professional, polite, always above and beyond expectations. Always informed with the status of my vehicle and the work performed. Great people & dealership Highly Recommend!!! More

by pweekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

July 11, 2025

Best service with happy people always willing to bend over backwards to accommodate the customer. More

by KATEFARRELL410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kallock
Jul 11, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

July 11, 2025

Oil change but we “didn’t torque the drain plug”. Let’s order a replacement faulty seat belt for you but 2 weeks later we will replace a different one that worked just fine Do I need to write more More

by Wasted time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire hands on service technician team
Jul 14, 2025 -

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

July 10, 2025

Fast service. Sales are very pressed to make sales. Which is annoying. Good inventory of cars. More

by KENNETHJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

DCH Kay Honda responded

We are happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

July 10, 2025

Tiffany was very responsive and helpful with diagnosing the problem and contacting Honda about the problem that stemmed from the factory More

by K_KUSHIYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

July 10, 2025

Justin and the team were excellent, yet again, while servicing my vehicle. I needed a tire repair, and was quite impressed with the professionalism and care I was met with. More

by GMD530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

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