Tiffany Wessel

Appointment was kept on time and communication was good. The automated system was not working well. The automated system was not working well. More

by tttinks Verified Customer Verified Customer

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Friendly, Trusting, Reliable The Reps are attentive and strive to get the job done on a timely basis. strive to get the job done on a timely basis. More

by Dcfishberg Verified Customer Verified Customer

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Very thorough. I never feel as though they are trying to rip me off. They explain everything completely and even telk you what services can wait until the next visi I never feel as though they are trying to rip me off. They explain everything completely and even telk you what services can wait until the next visit and which ones are more emergent. The service advisors are always very courteous and helpful. More

by drmimi14 Verified Customer Verified Customer

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Had a 7:45am appt, dropped my car off the night before and clearly noted that I needed it done by 11am. At 9am I spoke to Tiffany and reminded her that i needed it at 11am and noticed it hadn't been start and clearly noted that I needed it done by 11am. At 9am I spoke to Tiffany and reminded her that i needed it at 11am and noticed it hadn't been started yet. My car was started at 10:40ish. It failed the battery check and other things were recommended none of which could be done before 11am despite the dealership having my car for over 3 hours. I need to now take my car somewhere to complete the things it needs. When I complained to Tiffany in person she was completely rude and dismissive. I spoke to the manager who was much nicer but it was too late at that point. More

by Jessrey1012 Verified Customer Verified Customer

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Did assessment Tiff took information now just waiting to hear back Need an update please hear back Need an update please More

by JIMMYP6 Verified Customer Verified Customer

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Excellent and prompt service. Staff explains everything in detail and answers questions. I highly recommend DCH Honda. Staff explains everything in detail and answers questions. I highly recommend DCH Honda. More

by wfior56 Verified Customer Verified Customer

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They were seriously concerned that I was driving without side view mirror that had been cracked by a falling tree branch. Had me in Tuesday for estimate, and work completed on Thursday. side view mirror that had been cracked by a falling tree branch. Had me in Tuesday for estimate, and work completed on Thursday. More

by ljm Verified Customer Verified Customer

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Very friendly staff here - and a great service center. I would definitely recommend to my friends. I would definitely recommend to my friends. More

by MICHAELNANGEL Verified Customer Verified Customer

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Excellent Professional knowledge and excellent service. Patient, acknowledged, fast response, never push customers She is an asset for Honda. Patient, acknowledged, fast response, never push customers She is an asset for Honda. More

by yingentang Verified Customer Verified Customer

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Tiffany was welcoming, thorough, professional. Jimmy's work was excellent. Pam (AI) is not a good representative of DCH Kay Honda. I have been a customer for almost 30 years. Jimmy's work was excellent. Pam (AI) is not a good representative of DCH Kay Honda. I have been a customer for almost 30 years. More

by DIANNEWATERS Verified Customer Verified Customer

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