DARCARS Ford

The Best Experience Ever So I had the pleasure of working with Russell and Marcus. Let me tell you that this was a very long process lol. But, they were super nice, profession So I had the pleasure of working with Russell and Marcus. Let me tell you that this was a very long process lol. But, they were super nice, professional, and beyond helpful when it came to this process. The first time that I drove the Kia Soul, I knew automatically that I wanted that car. I was only shopping for a car because I was offered a new job and it is impossible to get around without a car. when I tell you that my car is PERFECT, it is perfect. They helped me get a great deal as a recent college graduate. Whenever I had a question I simply texted Russell who responded as soon as possible. He was just there as guidance every step of the way. Russell also put me in touch with Felix at Statefarm and I was able to get car insurance for under $200. I really don't spend much money on gas. I drove from MD to Chicago and I only had to refill my tank twice! I spend $19 on gas a week and my car drives smooth. I would highly recommend people going to DARCARS and dealing with Russell! Thanks Russell and Marcus. More

Fine experience Armen Tangyan was extremely helpful with helping me to acquire my car in order to drive for Uber. If driving for Uber to make some extra money interes Armen Tangyan was extremely helpful with helping me to acquire my car in order to drive for Uber. If driving for Uber to make some extra money interests anyone, I would highly suggest that you participate in Uber's leasing program (obviously, do your own due diligence before signing yourself to a 3-year lease). Armen's the man to help you! More

Superior Professional Service Mr. Booker T. Jefferson, Sales Consultant for Darcars Ford - Lanham Kia provided my wife and I with courteous and professional service in the purchase Mr. Booker T. Jefferson, Sales Consultant for Darcars Ford - Lanham Kia provided my wife and I with courteous and professional service in the purchase of our Kia Rio automobile. He had superior knowledge concerning all aspects of the automobile we were purchasing, his mannerism and salesmanship in explaining the features of the automobile was clear, concise and assuring that the automobile we were purchasing would clearly serve our transportation needs. It was an enjoyable experience to purchase a vehicle from Mr. Jefferson because it was like purchasing a car from a person that you knew was providing you with the best deal possible in purchasing our vehicle. One of the things that impressed us most that he DID NOT show the hard sale tactics of the typical old-time hard-sell of an automobile salesman. It was the knowledge of the car that he imparted to us that assured us that this particular car would totally satisfy our transportation needs and we would feel like we were riding in a Rolls-Royce. Again, let us express our appreciation for a job well-done in selling us the vehicle. The fact that we purchased the car from Mr. Jefferson is the best testimony to his exemplary salesmanship!!! More

Would definitely recommend Buying my car from darcars Ford was a pleasurable experience and I would definitely recommend it to my family and friends the sales associates were ve Buying my car from darcars Ford was a pleasurable experience and I would definitely recommend it to my family and friends the sales associates were very helpful More

New Car Purchase This will be the 3rd time I have purchased a vehicle from Darcars Ford. I have come to trust this location as a good place to purchase trucks. I act This will be the 3rd time I have purchased a vehicle from Darcars Ford. I have come to trust this location as a good place to purchase trucks. I actually referred my father here when he purchased his Ford Explorer. The individuals selected above made my visit worthwhile (no matter how extended or limited the interaction). More

Very professional The salesman, Thomas Whitehead, was professional and considerate and informative. The Manager, Constantine Nicorescu, made sure I got what worked for The salesman, Thomas Whitehead, was professional and considerate and informative. The Manager, Constantine Nicorescu, made sure I got what worked for me and also had a friendly disposition. Marcus Roundtree was also very professional. More

Very nice people and selection. They worked hard to get the model and color I wanted. Virginia was very friendly and attentive. Andrew was a great guy. I would recommend them to a They worked hard to get the model and color I wanted. Virginia was very friendly and attentive. Andrew was a great guy. I would recommend them to anyone looking for a great car and service. More

The experience was great. I had an immediate response by e-mail from Thomas Whitehead when I expressed an interest in buying a new car. He was courteous and helpful. He a I had an immediate response by e-mail from Thomas Whitehead when I expressed an interest in buying a new car. He was courteous and helpful. He answered all my questions and helped me select a new car. He offered his services at any time. I enjoyed working with Thomas.. More

Great experience they really care and get you approved! My fiancé & I had experienced very poor custom service at Mazda and try Dar cars & they did as promised and got is approved they are the best! My fiancé & I had experienced very poor custom service at Mazda and try Dar cars & they did as promised and got is approved they are the best! More

Horrible Service Department Today 6/6/16: My husband took our brand new Ford F-150 in for service after finding the roof leaking. He made an appointment and put all the informat Today 6/6/16: My husband took our brand new Ford F-150 in for service after finding the roof leaking. He made an appointment and put all the information into the description and showed up on time. He pulled into the garage and sat in his truck waiting for one of the 3 service members watching to approach for 15 minutes. The service manager walked by a few times and just looked at him. Then he decided to go inside and see what was going on. The manager told someone to help him and the lady came out to his truck finally and asked why he was here. ?!? He went through the whole thing with her again and was told they would look into it an give him a call when they found out what was wrong. They didn't have the information from the appointment he made so he told them again what the problem was and they told him they'd call him to come get his vehicle. They didn't exactly fill him with confidence they knew what they were doing. Then they took him on their shuttle to get a courtesy car, to Enterprise so he could rent a car!!! ......We just had an update from the service Dept. They've had the car since 9am and it's 5pm now. They say since it's going to rain tonight they'll keep it and test it out. Have they heard of a water hose? What have they been doing all day? Hopefully it rains and they'll be able to test. Why would you say that? It doesn't inspire confidence in me. If it's not fixed (we've only had the car 5 days) I think our insurance company will need to get involved... USAA won't be happy with them. How difficult is it to be competitive (Lyndsey Ford's Service Dept. is so much better than these people have ever dreamed of being) at customer service in the Service Dept.? Our customer experience buying this $58,000 truck was fabulous and when they said the service was tied to Darcars Service Dept we didn't think it would be a problem. Hopefully we don't have to see them often. I'm extremely disappointed with the Darcars Ford Service Dept and it makes me re-think buying anything from them, if we have to use their Service Dept. It's such a shame to see one side of the house let the other side down so completely. Apparently according to some of the other employees this behavior is not unusual for the Service Dept. More