DARCARS Ford

Great Experience We have all heard horror stories about car buying but that was definitely NOT my experience at Darcars Ford. My salesman, Mr. Thomas Whitehead, was v We have all heard horror stories about car buying but that was definitely NOT my experience at Darcars Ford. My salesman, Mr. Thomas Whitehead, was very patient answering each and every question I had. While I thought I did my homework, he enlightened me on some additional perks that totally sold me on my vehicle of choice and as a 1st time buyer you couldn't ask for more. I had great customer service and at no time did I feel pressured. More

Need a new car My car salesman was outstanding no hassle no problem and his sales manager man they were unbelievable they did a outstanding job above and below is m My car salesman was outstanding no hassle no problem and his sales manager man they were unbelievable they did a outstanding job above and below is mean I left there the happy and satisfied they got just what I was looking for More

A Satisfied Mom My salesman was the best!! I have purchased many cars but this purchase was by far the greatest experience. Mr. Whitehead was able to answer every qu My salesman was the best!! I have purchased many cars but this purchase was by far the greatest experience. Mr. Whitehead was able to answer every question or concern a parent may have. Not only was he knowledgable, but polite and pleasant as well. And did I say comfortable, I couldn't ask for better customer service!! More

Buying experience All I can say is that am very happy with the entire process and am grateful to the sales representative Mr. Dodd for making my experience a lot differ All I can say is that am very happy with the entire process and am grateful to the sales representative Mr. Dodd for making my experience a lot different from other dealer. A big thank you to both sales and finance department. More

Rebound from total loss I bought a vehicle and it got totaled the following month... I came back to Virginia, she walked me thur the process I never had a situation like this I bought a vehicle and it got totaled the following month... I came back to Virginia, she walked me thur the process I never had a situation like this, to my surprise she handle everything and within 30 days I left with a new upgraded Optima.. The experience was exceptional she's over the top with customer service... I refer everyone I know to her.... More

The proper car buying experience. I have given this rating based on comparison. Went to a Nissan dealership and experienced a disadvantage of what professionalism details. Too many cr I have given this rating based on comparison. Went to a Nissan dealership and experienced a disadvantage of what professionalism details. Too many credit reading at one time, dishonestly about cost. I knew I should have went to the Kia dealership first because the Kia Sorento was what I wanted. One coming to the Kia dealership, we met Thomas. He was not overbearing, but honest and patient. My son and I test drove the sportage first and was pleasantly surprised about the room. Thomas knew my heart wanted the Sorento. So he showed be a basic Sorento and said "this was the only one, because most of his clients want more "bells and whistles" on their vehicle. We were still in the sportage and I said I don't feel complete about this car. Thomas said because you came for the Sorento, so drive it! I did and went home within 90 minutes later with the Sorento!!. I even left my house keys on the ring and he drove back at 11pm to give them to me. This is my 5th car and the first time I've bought a car from a different dealership. The first four was at the same dealership. That speaks volume!! More

Dynamite Virginia is out of this world, just incredible .... this was the best car buying experience I had and I bought plenty of vehicles.. she is dynamite.. Virginia is out of this world, just incredible .... this was the best car buying experience I had and I bought plenty of vehicles.. she is dynamite... More

Amazing stressless experience This was my very first car and the experience was pleasant... Darcars was second dealership we visit and it was night and day compared to the other... This was my very first car and the experience was pleasant... Darcars was second dealership we visit and it was night and day compared to the other.... Virginia was a breath of fresh air, she made the process simple and quick.. I am and would recommend her to everyone... If you need a new car hassle free she is your person.. More

Awesome For this to have been my third car. This was a wonderful experience work with Virginia her was every caring and made sure you understood everystep of For this to have been my third car. This was a wonderful experience work with Virginia her was every caring and made sure you understood everystep of the process. I have and will always recommend her to others. More

DARCARS Ford has excellent customer service! My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very h My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very helpful to us throughout the entire process. He listened to our needs and showed us several options before we came to our final decision. He was very informative and we left feeling completely comfortable and pleased with our new Ford Edge. Kwami was excellent and we would definitely work with him again! More