DARCARS Ford

Rebound from total loss I bought a vehicle and it got totaled the following month... I came back to Virginia, she walked me thur the process I never had a situation like this I bought a vehicle and it got totaled the following month... I came back to Virginia, she walked me thur the process I never had a situation like this, to my surprise she handle everything and within 30 days I left with a new upgraded Optima.. The experience was exceptional she's over the top with customer service... I refer everyone I know to her.... More

The proper car buying experience. I have given this rating based on comparison. Went to a Nissan dealership and experienced a disadvantage of what professionalism details. Too many cr I have given this rating based on comparison. Went to a Nissan dealership and experienced a disadvantage of what professionalism details. Too many credit reading at one time, dishonestly about cost. I knew I should have went to the Kia dealership first because the Kia Sorento was what I wanted. One coming to the Kia dealership, we met Thomas. He was not overbearing, but honest and patient. My son and I test drove the sportage first and was pleasantly surprised about the room. Thomas knew my heart wanted the Sorento. So he showed be a basic Sorento and said "this was the only one, because most of his clients want more "bells and whistles" on their vehicle. We were still in the sportage and I said I don't feel complete about this car. Thomas said because you came for the Sorento, so drive it! I did and went home within 90 minutes later with the Sorento!!. I even left my house keys on the ring and he drove back at 11pm to give them to me. This is my 5th car and the first time I've bought a car from a different dealership. The first four was at the same dealership. That speaks volume!! More

Dynamite Virginia is out of this world, just incredible .... this was the best car buying experience I had and I bought plenty of vehicles.. she is dynamite.. Virginia is out of this world, just incredible .... this was the best car buying experience I had and I bought plenty of vehicles.. she is dynamite... More

Amazing stressless experience This was my very first car and the experience was pleasant... Darcars was second dealership we visit and it was night and day compared to the other... This was my very first car and the experience was pleasant... Darcars was second dealership we visit and it was night and day compared to the other.... Virginia was a breath of fresh air, she made the process simple and quick.. I am and would recommend her to everyone... If you need a new car hassle free she is your person.. More

Awesome For this to have been my third car. This was a wonderful experience work with Virginia her was every caring and made sure you understood everystep of For this to have been my third car. This was a wonderful experience work with Virginia her was every caring and made sure you understood everystep of the process. I have and will always recommend her to others. More

DARCARS Ford has excellent customer service! My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very h My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very helpful to us throughout the entire process. He listened to our needs and showed us several options before we came to our final decision. He was very informative and we left feeling completely comfortable and pleased with our new Ford Edge. Kwami was excellent and we would definitely work with him again! More

LOVING MY 2016 Ruby Red Explorer!!! I purchased a vehicle from Darcar Ford in January 2015. A 2014 Ford Edge and I really liked my vehicle. I had been considering trading the Edge in f I purchased a vehicle from Darcar Ford in January 2015. A 2014 Ford Edge and I really liked my vehicle. I had been considering trading the Edge in for a newer model but I was very reluctant to do so. On July 19th, I decided to just drive to the dealership and see what my options were. Kwami met me at the door and took car of all of questions and concerns immediately. He asked me what I was looking for and even took me to look at the cars I had requested. Kwami suggested a 2016 Ford Explorer after helping me look at the suggestion I had chosen. I am so THANKFUL that he made this suggestion because I absolutely LOVE my 2016 Ruby Red Explorer. His patience and attention to detail was exactly what I needed. I requested to have my financing done by Mr. Chico and he immediately called him to make sure that I would be comfortable with my purchase. Mr. Chico assisted me with my previous purchase and he was as amazing on July 16th and he was in January 2015. More

Service.. Went in for oil change at 930...at 1230 they couldnt locate my truck...i found it myself in back of the building ...never been serviced..sitting there Went in for oil change at 930...at 1230 they couldnt locate my truck...i found it myself in back of the building ...never been serviced..sitting there a whole 3 hours just like me waited in the room to get serviced so i took my truck without oil change...oil change that jiffy lube finished in 15 mins.... Good job !!!DARCARS!!!! More

New car Pricing Request Afrer several phone calls to 2 representatives & email requests, I have received no response to my request for pricing on a new car. It has been 3 d Afrer several phone calls to 2 representatives & email requests, I have received no response to my request for pricing on a new car. It has been 3 days...very frustrating. More

Dream Truck - F350 I've been buying vehicles for 40 years and purchasing my F350 from DARCARS Ford in Lanham has to be the best and most pleasant experience I've had. My I've been buying vehicles for 40 years and purchasing my F350 from DARCARS Ford in Lanham has to be the best and most pleasant experience I've had. My sales rep, Russell Dodd, was very attentative to my needs and not pushy. I knew what I wanted when I walked in, Russell showed me the perfect truck and within an hour we shook hands on the deal. I was also impressed with the Sales Manager, Mr. Nicorescu, who helped close the deal. I've been telling all my friends and co-workers of my experience and highly recommend DARCARS Ford to anyone I know. More