Crossroads INFINITI of Raleigh

Jermaine was great throughout my whole buying process. The dealership overall went above and beyond to make me as happy as possible and adressed every concern I had about my purchase!! The dealership overall went above and beyond to make me as happy as possible and adressed every concern I had about my purchase!! More

We found Julie at Infiniti in Raleigh to be a very professional, friendly, pleasant and non-threatening or pushy sales person. She provided us with a thorough description of a few vehicles. When we d professional, friendly, pleasant and non-threatening or pushy sales person. She provided us with a thorough description of a few vehicles. When we decided on the vehicle we wanted, out of curiosity, we did call Every Other infiniti dealer across the state of NC. The price we were given in Raleigh for the vehicle was good and there was certainly no other sales person we met or spoke with that out shined Julie. That said, we wanted to do business with her and she had maintained just the right amount of contact with us throughout our search. After the purchase was in progress, She made sure we understood all of the infiniti vehicle's features, had it washed and filled with gas. As we left, she said we could contact her if we ever needed any assistance with out new infiniti and I wouldn't hesitate to do so because she certainly seems to be a genuine person. In fact, when I get ready to burn music, I may call her for help in doing so. I would highly recommend Julie at Infiniti. More

Rob Musso was my sales associate. He was very helpful during the purchase. But he also made time for me a month later to go over the features in the car that I was having difficulty with. He said he want during the purchase. But he also made time for me a month later to go over the features in the car that I was having difficulty with. He said he wanted to make sure that we were taking advantage of all that the car had to offer. We highly recommened Rob. he is so knowledgable about the workings and features of all that the different models have. More

The service at Crossroads Infiniti is unbeatable! The salesmen are extremely knowledgeable about these cars! The entire staff is extremely friendly, absolutely hilarious and truly genuine! Everyone went salesmen are extremely knowledgeable about these cars! The entire staff is extremely friendly, absolutely hilarious and truly genuine! Everyone went out of their way to make sure that we were taken care of. Luby, the salesmen I had the pleasure of working with today, took me to see and test drive every car I even looked at twice. I never felt rushed, and they ultimately helped me find the car that was perfect for me! After all the paperwork was done, Luby took me out to the car and showed me everything about this car. He literally sat with me in my new car and went thru every amazing feature and setting. I also had the pleasure of meeting Paul Clements, the general manager who personally cares about his clients! This entire experience was unbelievably enjoyable! When they say welcome to the Infiniti family, that's exactly what it feels like! I almost didn't want to leave. More

I have owned three automobiles from CrossRoads Infiniti,and they are simply the best. Anytime you are thinking about buying a leasing a new car you should contact Gary, Chris, Kolter, or Yuri. Th Infiniti,and they are simply the best. Anytime you are thinking about buying a leasing a new car you should contact Gary, Chris, Kolter, or Yuri. These guys put me at ease when I made up my mind to get a new G37. I had a G25 for about a year and it was a great car, I just wanted to have experience the feel of the G37, and man it was well worth it. They entire team is trusting, loyal and fair. You could not ask for a better group of guys. More

Internet purchase was simple, efficient, and effective. No high pressure sales tactics. Car was delivered to house and time spent on paper work was minimum. I would highly recommend this dealer and sales No high pressure sales tactics. Car was delivered to house and time spent on paper work was minimum. I would highly recommend this dealer and sales woman to friends More

Best car buying experience I've ever had. Gary was great. Price was surprisingly good right from the start. Also have never seen a service dept get me in and out more quickly Price was surprisingly good right from the start. Also have never seen a service dept get me in and out more quickly More

I had owned and leased 2 infiniti g35's and was time to turn in my most recent one. Some of my finances had changed and therefore I was considering a less expensive purchase. I also was looking for some ch turn in my most recent one. Some of my finances had changed and therefore I was considering a less expensive purchase. I also was looking for some change in my vehicle as I was getting just a little bored. (not because of the quality of course) but just the look. I called around and received other quotes on lower priced cars and then decided to get a quote on another Infiniti again since I do love these cars!! The process was so easy and so smooth with Gary! He always got right back with me and never pressured me but he was a good enough salesperson to read between the lines and know that I was interested in a little change (like maybe a sporty coupe this time). I was worried that I couldnt afford the coupe as I was trying to lower my payment this time. However, after working the details out with Kolter they came back with a price I couldnt resist! Now I have my favorite car ever! These guys are the best and they make you feel like you are good friends every time you speak with them or come in!! Now I cant wait until they open another location closer to my home! Gary, you better be there! More

I have purchased many cars in my lifetime and was actually looking at various dealerships for my 2011 purchase. Gary Feldman made the difference in where I purchased the car. He was extremely helpf actually looking at various dealerships for my 2011 purchase. Gary Feldman made the difference in where I purchased the car. He was extremely helpful, knowledgeable and very responsive. I have several friends who will be looking to purchase cars in the near future and I will definitely recommend both Gary and Crossroads Infiniti for their place to buy a car. More

This is my third time to buy a car from this dealer. First time was in 2003, second in 2009, and now, in 2011. Every time I start looking at the competitors first, but eventually get an Infiniti. You First time was in 2003, second in 2009, and now, in 2011. Every time I start looking at the competitors first, but eventually get an Infiniti. You can not buy a better car for the money; to get the same or close level of performance you'd have to spend over $20K for the competition. When you add the best sales team and great service people into the equation you don't have to think twice. I only gave 5/5 as there was no option for 10/5. More