
Crossroads INFINITI of Raleigh
Raleigh, NC

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214 Reviews of Crossroads INFINITI of Raleigh
Naz provided me with the best customer service this morning. He patiently listened to my concerns about utilizing the electronics in my car and resolved all of my issues with his superior knowledge of morning. He patiently listened to my concerns about utilizing the electronics in my car and resolved all of my issues with his superior knowledge of the systems in the vehicle. Great experience. Made my day! Thanks to Naz and the Crossroads Team. They make us happy with our vehicle purchase. More
Yuri, knows the Infiniti brand and can get nearly anyone into a brand-new 2025 Infiniti. Thanks to Yuri, I received the very first all new QX-80 Autograph with the very luxurious Burgundy Interior. This d into a brand-new 2025 Infiniti. Thanks to Yuri, I received the very first all new QX-80 Autograph with the very luxurious Burgundy Interior. This dynamic metal grey with black top was the first sold by Crossroads INFINITI of Raleigh. It is the exact vehicle featured on the national Infiniti media campaign. I wanted it. Yuri got this specific vehicle for me. Thank you Yuri and CrossRoads Infiniti of Raleigh for always allowing me to be the first to own the best there is to own from Infiniti USA. More
I called to set and appointment for service and the gentleman tells me that my car may not be seen that day, then again why set an appointment? I thought an appointment is for you and your vehicle to b gentleman tells me that my car may not be seen that day, then again why set an appointment? I thought an appointment is for you and your vehicle to be seen, this dealership is crazy, plus I’m coming from another town, terrible so I have to take off work and don’t know if I’m going to be seen. Then he said I can drop it off, how the xxxx I suppose to get to work and around? Y’all didn’t use to be like this what has happened More
Always a pleasure and a blessing to visit Crossroads Infiniti of Raleigh. We bought our QX60 in 2020, received EXCELLENT sales service and pricing then by Chris, and have had excellent routine service f Infiniti of Raleigh. We bought our QX60 in 2020, received EXCELLENT sales service and pricing then by Chris, and have had excellent routine service from the service advisors and technicians. They email us when our contracted service & maintenance is needed. They are always courteous and professional. They give me a like-loaner vehicle and my car is washed each time. Their quality service aligns with their quality values & vehicles. They are a TEAM of Integrity! I'm thankful to have them providing my vehicle's service. If you need an exceptional vehicle at an exceptional price supported by an exceptional team, visit Crossroads Infiniti of Raleigh and ask for Chris Jones, or "The Cook" if Chris isn't available. I highly recommend this team!! :) More
Since purchasing my QX60 from Crossroads, I have never gone anywhere else for service. They’ve always been attentive, thorough and timely in completing the service. The team is very professional, friendly gone anywhere else for service. They’ve always been attentive, thorough and timely in completing the service. The team is very professional, friendly and willing to explain the work that is needed. More