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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,333 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,333 reviews

April 14, 2025

I was there to get a leak checked and was given 8k quote to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair do More

by RK.KAKARLA
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I woul say it is not a single employee this in on
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Apr 15, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We are sorry to hear about your frustration and any confusion regarding the repair details. It's important to us that our customers feel fully informed and supported throughout the service process. We’d like the opportunity to discuss your concerns further and ensure we address any lingering issues. Please feel free to reach out to Randy Nabors at Rnabors@vtaig.com, who would be happy to assist you directly.

April 14, 2025

They got my car cleaned up and ready to go, all while I got to enjoy a loan car. More

by SMITHAL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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Apr 15, 2025 -

Crest INFINITI responded

Thank you for the great feedback! We're glad to hear your car was cleaned and ready to go while you were able to enjoy a loaner. We always aim to make the experience as convenient as possible for you!

April 14, 2025

Very impressive service from A to Z. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. More

by susanhassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin and both valet drivers.
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Apr 15, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that your experience was impressive from start to finish. It's great to know that both of our valet drivers were helpful and friendly, and we're especially glad that Justin was responsive and provided the support you needed. We truly appreciate your feedback and look forward to continuing to offer exceptional service every time you visit!

April 13, 2025

The dealership is a nice building, very comfortable and relaxed. The staff is kind and attentive but so patient and chill. Whatever you want is sincerely considered and in our case granted. More

by TYE_BAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Youngquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla!
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Apr 14, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're so glad to hear that you had a comfortable and relaxed experience with us. It's great to know that our team made you feel well taken care of, and we're thrilled that we could meet your needs. We truly appreciate your kind words and look forward to assisting you again in the future!

April 13, 2025

My service experience was okay, choice of services was somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noti More

by laurie75402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 14, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We’re glad to hear that, overall, you were able to get the assistance you needed during your service experience. However, we are sorry to hear that you are not fully satisfied with your visit. We’d like to make sure everything is properly addressed for you. Please feel free to contact us directly so we can resolve these issues promptly. We appreciate your business and hope to ensure your next visit is even better!

April 12, 2025

Great service very friendly staff and very knowledgeable thank you so much for the great service again! More

by HUGOATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
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Apr 14, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that you had a positive experience with our friendly and knowledgeable staff. It’s always a pleasure to provide great service, and we truly appreciate your continued support. We look forward to assisting you again in the future!

April 11, 2025

Crest Infinity’s Service Department is terrific! The staff is courteous and professional. In particular, Randy Nabors, Service Director, is outstanding. He listened to our requests, verified the req More

by Me author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Nabors
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Apr 14, 2025 -

Crest INFINITI responded

Thank you for sharing such a thoughtful review! We're thrilled to hear that your experience with our Service Department was a positive one. It's wonderful to know that you found our team to be courteous and professional, and we’re especially pleased that Randy Nabors stood out for his attentive and thorough service. It sounds like he went above and beyond to ensure everything was handled smoothly—from confirming your requests to following up and making sure your QX60 was ready and looking its best. We’re truly grateful for your kind words and appreciate the opportunity to provide you with first-class service.

April 11, 2025

Told what was wrong they listened to my needs took the car right in gave me a loaner fixed it the first time More

by gofast92truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our team listened to your concerns, acted promptly, and provided you with a loaner vehicle to keep things convenient. It's great to know the issue was addressed and resolved correctly the first time—that’s exactly the level of service we aim to deliver. We appreciate your feedback and look forward to assisting you again in the future!

April 11, 2025

I purchased a use SUV it had a little they took it back look at it listen to what I needed they gave me a loaner sent me on my way and fixed it right the first time thank you Troy More

by gofast92truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our team was able to address your concerns with the SUV quickly and efficiently. It's great to know they listened to your needs, provided a loaner, and got everything fixed right the first time. We appreciate your trust and are grateful for the opportunity to help—thank you for choosing us!

April 11, 2025

Fast and good service was provided, and the staff were courteous and helpful. Will recommend others to go here. More

by JHA.SANJEEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Apr 14, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're so glad to hear that you received fast and helpful service, and that our team was courteous throughout your visit. We truly appreciate your recommendation and look forward to welcoming others you send our way!

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