
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Staff is always pleasant and helpful. They make sure to explain to each service to me. They make sure to explain to each service to me. More
Sadly, I have to say the experience with Crest has been the worst. We have bought from Swell 2 times and Platinum 2 times over the last 6 years and their process was smooth and honest. Tux our salesperson the worst. We have bought from Swell 2 times and Platinum 2 times over the last 6 years and their process was smooth and honest. Tux our salesperson was pushy and rude at times (even making my wife uncomfortable and leaving office). I would have walked but my wife really wanted the car. We haggled over the trade in and the car purchase and we finally agreed I would pay the price they showed on line for the car (somehow the price changed once we arrived at dealership). Then we go to signing with Jeremy Hernandez and it came to extended warranty items and I told him I did not need any extended warranty items due to us trading in every 2 years. We received the contract via email 2 days later and noticed a $386 charge for WAX (yes WAX). I called him to let him know of this mistake and he said I signed the contract and had agreed on this with Tux. Tux and I NEVER had this conversation at ALL not ONCE was this brought up. Looking back and reading reviews I should have avoided Crest. We will take our next business back to Sewell or Platinum where I know they will be honest. Losing a customer over $386 is a bad way to do business. Also, I will not be a rolling billboard for Crest by taking the Crest logo off and the Crest license plate off. More
Valet service to pickup my vehicle was timely and I was kept informed about my pickup and delivery. kept informed about my pickup and delivery. More
Very pleasant experience. Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help. Gassett is the absolute nicest guy who didn’t pressure us and bent over backwards to help. More
I’ve always had a phenomenal experience with Crest Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! More
Top notch service and very customer friendly! Love the classy atmosphere and all of the perks that come with buying a crest vehicle. Couldn’t be more happier! Love the classy atmosphere and all of the perks that come with buying a crest vehicle. Couldn’t be more happier! More
Tony was great about keeping me informed about the status of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work w of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work with and made a task that is usually a chore much more pleasant! More
They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. taking care of. Hard to find in the car business these days! Thank you for the five star treatment. More
Miles was very pleasant to work with. We were able to see the car we wanted, test drive and complete the purchase in a reasonable time. We were able to see the car we wanted, test drive and complete the purchase in a reasonable time. More