Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,399 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,399 reviews
May 10, 2025
This dealership offers great customer service! They are very efficient with the entire process of purchasing a new vehicle. They are very efficient with the entire process of purchasing a new vehicle. More
by ssasson10
Verified Customer
May 09, 2025
Very pleased with the Crest infiniti team. They went out of their way to help me out. I Recommend 10/10 They went out of their way to help me out. I Recommend 10/10 More
by Griffinferg
May 09, 2025
Al made the experience of buying a new car enjoyable. I would recommend using him! I would recommend using him! More
by rprice1002
Employees Worked With
May 07, 2025
Great service every time! I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as y I am greeted upon arrival. They take care of me in the waiting area or if I request a loaner vehicle. The entire staff has been helpful, as long as you have patience!! More
by PVAMU
Employees Worked With
Tony Brown
May 07, 2025
Tony Brown is not a good service advisor when it comes to communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. More
by Michael
May 07, 2025
Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. I would love to be able to trust a service department for future services when needed. I look forward to doing business again. Thank you so much. Stephanie More
by Srludwig2017
Employees Worked With
Randy
May 06, 2025
I took my 2019 infiniti qx60 last week with check engine light on. I had already did my own diagnostic on my personal device I gave them the codes and I was told they were gonna do thier own diagnostic whic light on. I had already did my own diagnostic on my personal device I gave them the codes and I was told they were gonna do thier own diagnostic which was fine. They came back and said i needed reprogramming module software glitch in the system but I still had to get charged $379 I didn't argue. Do what needs to be done. I waited 3 hours at the service department while the car was being serviced plus the 45 mins driving there and 45 mins back home. I got home my check engine light came back on. I was frustrated and disappointed as I live 45 minutes away from the service department. I did the diagnostic again and the same codes came up. But this time my car didn't want to start. So apparently my car wasn't fixed. I ended up taking it somewhere else. More
by Srludwig2017
Employees Worked With
Service department
