Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Robert was fantastic to deal with. Professional and non aggressive. Patient and listening and customer centric Professional and non aggressive. Patient and listening and customer centric More
Everyone at Crest Infiniti was great! ! They were super easy to work with. We love our new Infiniti! ! They were super easy to work with. We love our new Infiniti! More
Following a thorough search, I identified a vehicle of interest at Crest INFINITI. I initiated contact through the dealership's form, and a salesperson promptly responded. Due to a prior travel commitment interest at Crest INFINITI. I initiated contact through the dealership's form, and a salesperson promptly responded. Due to a prior travel commitment, I arranged to visit the dealership upon my return. The day after my return, I contacted the salesperson to confirm my readiness to view the vehicle. Throughout my absence, I was informed that the vehicle was undergoing service and would be prepared upon my arrival. However, after a two-hour drive to the dealership, I discovered that the vehicle was not ready. The staff indicated that tire replacement and detailing were still pending, despite having had a week to complete these tasks. Our time at the dealership extended to several hours, during which no effort was made to address the outstanding work. We repeatedly declined extended service offers, specifically a detailing package, as the two-hour distance made such perks impractical. Despite my explanations, the dealership insisted on transporting the vehicle for the necessary work. After approximately five hours at the dealership, I was compelled to depart without the purchased vehicle. I have yet to receive an update regarding its readiness. Furthermore, I have been informed that I will be expected to make another four-hour round trip to retrieve the vehicle. This experience has left me with a very negative impression, and I will not be returning to this dealership. I have observed that Sewell INFINITI demonstrates a higher standard of customer care. It is particularly disheartening that while valet service was offered for a paid detail package, the dealership was unwilling to extend the same courtesy for the delivery of the vehicle I had already purchased. More
Caden was an excellent salesman. Persistent in the perfect way. Listened to our needs and addressed them all! Persistent in the perfect way. Listened to our needs and addressed them all! More
This was the easiest car buying experience we have ever had. Everyone was so friendly and I love my new car! had. Everyone was so friendly and I love my new car! More
I had a great experience with Crest Infiniti. No pressure sales, and value their customers! No pressure sales, and value their customers! More
Excellent staff! Guillermo was awesome! I felt comfortable every step of the way. I would recommend Crest to my family and friends. Guillermo was awesome! I felt comfortable every step of the way. I would recommend Crest to my family and friends. More
It was good working with Miles, he did an excellent job. Very professional and knowledgeable. Very professional and knowledgeable. More
David worked diligently to get the deal that worked for us and always with great customer service. If you are looking for an Infiniti, go see David Whyte...he is the best! us and always with great customer service. If you are looking for an Infiniti, go see David Whyte...he is the best! More








