
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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I did my search online sent the dealership an email on Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car Sunday, they responded and Norm Reeves made it so easy to purchase my New 2025 Toyota Prius, they had exactly what I wanted, Luis Santos had the car ready for me on Monday morning drove off the lot a Very Happy customer, I would definitely recommend this dealership to my friends and family More
Shelly is excellent Very friendly and knowledgeable! Very courteous and professional. Service was great! Highly recommend to e, Very courteous and professional. Service was great! Highly recommend to e, More
The technician who worked on my car is the issue. I complained of whole lot things that wrong with my car but only some were fix while others was left. Right now my car is awaiting to be towed back t I complained of whole lot things that wrong with my car but only some were fix while others was left. Right now my car is awaiting to be towed back to your repair section More
For major repairs, I definately would recommend this service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first service center however, this is the first time my vehicle has been serviced there for an oil change since the dealership changed names and the first time it took nearly 3 hours to do an oil change while I waited. I am NOT happy about that. No oil change should take near that long, especially when I had an appointment. More
Carlos was great. He got me checked in quickly and explained what they were going to look at during my visit. He got me checked in quickly and explained what they were going to look at during my visit. More
Carlos was great. He kept me up to date with progress.It was ready on time as promised. He kept me up to date with progress.It was ready on time as promised. More
No me gusto el Trabajo que le hicieron a la camioneta el dia sabado 19 de Abril dia sabado 19 de Abril More
The wait time was extremely too long for the service that I received. I didn’t get an oil change or none of the works. Just a tire rotation and replenishment of my fluids and I believe the did a visual check I received. I didn’t get an oil change or none of the works. Just a tire rotation and replenishment of my fluids and I believe the did a visual check of my brakes. I was there for 3 hours!!! It’s never taken this long even when I’ve had work done! At the 2 1/2 hour mark, I became 100% annoyed and asked for the status of my car. I was told that they were halfway done. Only then was it a priority to get my car to me as I stated the ridiculous amount of time that I’d been waiting and that I had an appointment that I couldn’t miss for the day. My appointment was at 10am.. I left at 1pm and had to fly to an appointment that I had at 2pm. I was highly irritated with this service. More
Staff were really nice to me and my dad! Very personable and they did everything for me to make a deal happen! Very personable and they did everything for me to make a deal happen! More
We were treated nice and good service was provided to us during the entire sales process. Thank you for the deal. during the entire sales process. Thank you for the deal. More