Cortese Ford Lincoln - Service Center

Darren VanOrden has taken very good care of my service requirements and does not try to up-sell me which I sincerely appreciate. requirements and does not try to up-sell me which I sincerely appreciate. More

Everything is great like always. Thank you for a fast and quality service. .. thanks again Thank you for a fast and quality service. .. thanks again More

Prompt and courteous at the counter. Shuttled me back to work and delivered the truck to me when completed. I couldn't ask for anything more. Shuttled me back to work and delivered the truck to me when completed. I couldn't ask for anything more. More

Excellent service team! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! Al and team are amazing! I always meet such interesting people in the waiting room. Thank you for always taking care of me! More

I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. rotation and oil and filter change. They did a great job on everything in the expected amount of time. More

Great service. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. Knowledgeable, friendly, courteous and efficient. The service we receive is what keeps us coming back to Cortese. More

I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule and service was quick. They also have done the job right the first time. Being an old backyard mechanic myself I find they are respectful to my explanations and then do the job the right way. More

Unemployment stinks. I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I nee I had a followup with a recall for my 2013 Escape. On the day of my scheduled appointment, I dropped off my car and in reply to the question if I needed an oil change or tire rotation, I contemplated and said no due to my being unemployed. Without going into detail, my Unemployment situation was understood. Talk about relief. Thank you Ford service Family Good deeds are not forgotten. More

Had my truck in for a safety recall and to fix my 12 volt outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I receive outlet. Part was ordered, arrived within a week. Dropped off my truck in the morning, was finished by 10am. I really like the communication I received from Darren thru the process. Letting me know part was in, scheduling the appointment and helping to get the work done in a timely manner. Thank you Darren!! More