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Cortese Ford Lincoln - Service Center
Rochester, NY
1,253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,253 Reviews of Cortese Ford Lincoln - Service Center
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April 21, 2025
I would like to say a big Thank You to Darren Vanorden for his help in to getting my 2025 Ford Escape fixed by working the phones to get whatever was needed to get the car back on the road. His help was i for his help in to getting my 2025 Ford Escape fixed by working the phones to get whatever was needed to get the car back on the road. His help was invaluable for without it it would’ve been harder for me. I trust him as a service advisor for he has vast experience & knowledge that he knows what has to be done in serving the needs of a customer’s car. It is because of Darren that I keep coming back to Cortese Ford for service & buying a newer car. More
by ttsmith885
Verified CustomerEmployees Worked With
April 14, 2025
The guys at Cortese Ford are awesome. They always go above and beyond with my service. Thank you for all your hard work in keeping my car safe. They always go above and beyond with my service. Thank you for all your hard work in keeping my car safe. More
by zeinerr
Employees Worked With
April 10, 2025
The car was done before my scheduled appointment. Quick turnaround! Everyone was very friendly and helpful. Quick turnaround! Everyone was very friendly and helpful. More
by annis_julie
Employees Worked With
April 09, 2025
Service was quick and easy. Only waited a total of 20 minutes. Overall a very good experience. Only waited a total of 20 minutes. Overall a very good experience. More
by latham80
Employees Worked With
April 03, 2025
EXCELLENT, FRIENDLY COMMUNICATION ON BEHALF OF EVERYONE I DELT WITH: ZACH, ERIK, JESSICA. I THOUGHT MY VAN WAS GOING TO NEED A NEW BATTERY, BRAKES AND AIR FILTER. BUT CORTESE WAS HONEST ENOUGH TO TELL ME I W DELT WITH: ZACH, ERIK, JESSICA. I THOUGHT MY VAN WAS GOING TO NEED A NEW BATTERY, BRAKES AND AIR FILTER. BUT CORTESE WAS HONEST ENOUGH TO TELL ME I WAS GOOD UNTIL NEXT YEAR'S INSPECTION. AND THE VEHICLE PICKUP AND DROPOFF IS AMAZING. THIS IS WHY I'VE BEEN A CUSTOMER FOR OVER 30 YEARS. More
by BroFro1914
Employees Worked With
ZACH SYPOLT, ERIK WELSH, JESSICA FRANCESCHI
March 25, 2025
Excellent communication and thorough with the work. Overall, very honest and flexible with time and scheduling. Overall, very honest and flexible with time and scheduling. More
by james.arrigenna
Employees Worked With
March 13, 2025
Excellent communication and prompt service. Kept me updated throughout my visit. They were very accommodating. Thanks Jack! Kept me updated throughout my visit. They were very accommodating. Thanks Jack! More
by James A
Employees Worked With
February 23, 2025
Woke up to a flat tire during a cold and wintry day. SUV was towed to Cortese and the very same day I received a call to advise that I had gotten a nail in my tire and that it was repaired. I was able SUV was towed to Cortese and the very same day I received a call to advise that I had gotten a nail in my tire and that it was repaired. I was able to take advantage of their vehicle drop off service (which is done at NO CHARGE!) the very next day. I am once again 100% satisfied with the professionalism, courtesy and care that the Cortese Team extends to me any time I need service for my SUV. More
by colleenmiller164
Employees Worked With
Zak and Erik
